MASTERING CONFLICT: TACTICS FOR TURNING DIFFERENCES INTO COLLABORATION
with Dr. Tim Ursiny
March 14, 2023, 11 AM - 12 PM Eastern Time
10 AM - 11 AM Central Time
8 AM - 9 AM Pacific Time
$395 (US) per person
VIRTUAL SESSION (3-HOUR)

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Book by Dr. Tim Ursiny
Book by Dr. Tim Ursiny

MASTERING CONFLICT: TACTICS FOR TURNING DIFFERENCES INTO COLLABORATION

 
A team without conflict is a team without passion. Talented people will have divergent opinions, differing ideas and alternative perspectives. So, conflict is a necessary part of our lives, especially for top-performing teams. That said, when done poorly, negative conflict can lead to low morale, passive-aggressive behaviors, dysfunctional relationships, poor performance, a miserable culture and even legal issues. This program will give participants perspectives and tools to handle difficult situations and create greater alignment, even for those who tend to avoid conflict. Attendees will learn how to take a conflictual situation and turn it into a collaborative effort where all parties feel heard, respected, and valued.

DR. TIM URSINY

 
Dr. Ursiny is a psychologist, coach, speaker and the founder of Advantage Coaching & Training. He has been coaching individuals and teams for decades specializing in mental, emotional, and behavioral change. Dr. Tim is the author or coauthor of 14 books focusing on the psychology of performance and the psychology of communication. He has two books written specifically on addressing conflict which are "The Coward's Guide to Conflict" and "The Top Performer's Guide to Conflict".

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WHAT YOU WILL LEARN

 
  • Insight into ways to defuse angry and difficult individuals
  • Sources of organizational and interpersonal conflict
  • A conflict conversation model that creates alignment
  • Specific tactics for turning conflict into collaboration
  • How to create healthy rules of engagement for conflict


TOPICS COVERED

 
The relationship between trust and conflict
Overcoming the fear of conflict
The four top methods for dealing with tough conversations
Ways to have healthy conflict effectively with different personalities
Methods for defusing conflict and creating a collaborative culture

Delivery Method: Group Internet Based (Zoom platform)
Prerequisites: None
Program Level: Beginner/Intermediate
Advanced Preparation: None
Participants will earn 3.5 CPE credits or 3 PDC credits
 
PLEASE NOTE: All virtual programs are held using the Zoom web application. If you do not have Zoom, or if it is not approved for use in your organization, you can log in using your personal device (tablet or phone). If you would like to test Zoom to be sure it is working on your computer or portable device, you can do so by going to: https://zoom.us/test.
If your organization needs information for whitelisting Zoom you can find it by clicking here.
For more information regarding refund, complaint and program cancellation policies, please contact our corporate office at 775.322.8222