Fast-paced overview of key topics that are critical to organizations in a time of disruptive change


These 60-minute live, virtual programs are complementary to all IMS members. Each provides a quick dive into key topics that are critical to organizations during a time of disruptive change. Packed with actionable learning strategies, participants will experience an interactive virtual program with an IMS thought leader and receive post-session support through microlearning lessons and a discussion board. A recording of each session is available to all registrants who are unable to attend on the day of the program.


Political Savvy: Mastering the Art of Office Politics

May 05, 2021 with Dr. Sarah Bodner
Most leadership development efforts gloss over, or skip altogether, the uncomfortable realities of corporate leadership... power & politics. Leaving new executives unprepared and unprotected. Executives are put into a role for a reason, to accomplish something. And they have the skill, drive, and ego to get it done. But their unwillingness or inability to play politics often results in finding themselves the victim of politics, driving many good ...

Leading A Customer-Centric Operation

June 02, 2021 with Dr. Chip Bell
Recall the absolutely best customer service experience of your entire life. Whether it was service from a small business or the unit down the hall, what were the features of this profoundly remarkable memory? Today's customers do not talk (remark) or tweet about good service; only experiences they find unique, special, and ingenious. Research shows value-added (taking what customers expect and adding more) will not provide a solid ROI. But, v...
Book by Dr. Chip Bell
Book by Dr. Chip Bell

The Art & Science of Giving & Receiving Feedback

July 01, 2021 with Jodi Glickman
Feedback is a gift - but it's often dreaded, botched or mishandled entirely. Have you ever been put on the spot- asked for feedback from a teammate in the moment, when all you could think of to say was "good job!" Or maybe you're on the receiving end-how do you break through the dreaded (and not at all helpful) "you're doing great!" to get meaningful, actionable and constructive feedback? Learn how to give anyone feedback on anything, create a cu...
Book by Jodi Glickman

Untapped Agility: Leadership Moves To Take Your Transformation To The Next Level

August 04, 2021 with Jesse Fewell
Agile Leadership provides inspiration, awareness, focus, and guidance for all leaders to personally navigate their own path toward improved leadership and to improve the effectiveness of their organization. All leaders can shape culture, but agile leaders can respond better to increasing complexity, uncertainty, and change. Join us while we discuss what Agile Leadership really is and why it is needed. We will discuss common questions from lead...
Book by Jesse Fewell

Leading and Succeeding at the Next Level

October 06, 2021 with Scott Eblin
Most rising leaders have a reputation as being the "go-to person" who gets the job done no matter what. To be successful at the next level, they need to make the shift from being the "go-to person" to the leader who builds teams of "go-to people." In this program Scott Eblin, author of The Next Level: What Insiders Know About Executive Success, will share the key behaviors and mindsets leaders need to to develop, and let go of, as they move up in...
Book by Scott Eblin
Book by Scott Eblin
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