To thrive in our global economy, diversity and inclusion must be central to your strategy as a leader. Research consistently shows us that inclusive leaders have a competitive advantage when it comes to bringing out the best in their teams. Inclusive teams are more innovative and demonstrate higher levels of team citizenship. There are bottom line...

The rapid pace of change and unrelenting demand for your time can leave you feeling drained. This class is an excellent opportunity to "recharge your batteries" as a leader. Learn seven leadership strategies for helping both you and your team become more resilient and productive in times of adversity and change. "The scientific research shows t...

Managers at all levels are expected to engage regularly in strategic thinking. Those managers who consistently provide unique business insights that lead to their organization's competitive advantage will excel and often be rewarded with advancement opportunities. Strategic thinking is an open-ended activity, which makes it very challenging for so...

In today's work place, the concept of accountability has taken center stage as a vital business concern. Yet it is all too often confused with punishment, fault-finding, blame, and guilt. If employees take ownership for the success or failure of tasks, projects or initiatives, then an environment of trust, alignment, communication and accountabi...

This program teaches essential skills which every manager needs to succeed. Learn proven strategies for having courageous conversations to tackle the toughest workplace and employee issues. Discover how to address performance problems and provide feedback with candor and grace. This will be a fun and interactive seminar with the goal of helping suc...

This program focuses on equipping managers with the knowledge and tools they need to effectively manage people and increase productivity in their areas of responsibility. Participants explore basic managerial concepts, discuss common situations and challenges and learn how to apply specific strategies and tools to successfully manage people.

This program is based on the best selling McGraw-Hill book Dealing with People You Can't Stand: How to Bring Out the Best in People at Their Worst, co-authored by Dr. Rick Brinkman and Dr. Rick Kirschner, which has been translated into 25 languages.

This transformational program is designed for busy managers, project leaders, and senior individual contributors who are looking to operate more efficiently and strategically in order to maximize productivity. Whether you're working virtually, onsite or a hybrid, bolster your leadership ability and skills when you discover these critical strategies...

Consider the adage, "Old ways won't open new doors." The world of work has shifted and leading with power and trading on titles is no longer effective. In their place, partnership, communication, inclusion, and connection have become the game-changers. To stay current in a rapidly changing world, leaders need to learn how to "open new doors" by ad...

This program shows you how to stimulate dissent and debate to improve your decision-making. Of course, conflict alone does not produce better decisions and improved results. Leaders need to cultivate debate and simultaneously build consensus.  Whether you're a leader or a project team member, this program will help you leverage your team&#...

When you make the transition from a frontline role to a leadership role, you need to make a major shift in how you think about work. Now you are no longer responsible for your own projects and career but also on how to equip and lead others. Even if you have built the "Ferrari" of teams! They're talented and driven and all the pieces seem to be in ...

This session will explore the essential strategies and techniques required to powerfully lead and manage simultaneously from the same role. Being a manager is one of the most arduous and yet most valuable roles in any organization. The challenge lies in dealing with the expectations of those above and below you while also contributing to people's s...

Women leaders have encountered significant challenges in the past. Some of those challenges continue to present daunting barriers. Yet some women have overcome these impediments and lead significant companies and organizations. What do they do differently? How can you learn from their strategies and lessons? Leading in a multi gender, multi-generat...

In these most challenging times, people are looking for leadership. They are looking to you for leadership. There are three core leadership skills that are critical to be the leader that people will want to follow-building trust, storytelling, and delivering bad news. In these times of turbulent change, building trust is more important than ever...

Being a successful leader requires having conversations that are difficult, not to mention important, awkward, tricky, meaningful, and powerful. The goal isn't to avoid these conversations; it's to find ways to have these conversations effectively. This program will provide you with proven strategies to excel at the top three communication challeng...

Using vivid, real-life examples, Sally helps participants recognize the common triggers that can undermine efforts to build strong relationships in a volatile and at times reactive workplace. These triggers include:

With the world turned upside down due the pandemic and the economic crisis, we are feeling pressures we never felt before. While there are no easy answers to the challenges in front of us, it is necessary to seek solutions for our organizations, our families, and ourselves. Crisis can bring out the best in leaders; they must rise to the challeng...

In today's ever-evolving business landscape, it's essential for professionals to have a strong understanding of key leadership skills in order to truly be successful. But with the sheer amount of knowledge and information required to become an effective leader, how do you know what's really important?

Do you ever wish your team had more energy, would get more done, or solve problems on their own? In this highly-interactive program, you'll learn six proven approaches to build high-performance, high-engagement teams. Based on Karin Hurt and David Dye's Book, Winning Well, this program will leave you with practical, easy-to implement techniques to ...

Your work days are different now. There's as much (or more) to do as always, and to add to the pressure you feel, uncertain times lay ahead. Some priorities you are managing because they are in your job description. Other priories have been thrust upon you, while you handle the daily workflow of email in between attending phone and video meetings. ...

In today's constantly changing world, leaders and managers are constantly searching for innovative methods to achieve success. The question that frequently arises is how can we make sound judgments and distribute resources more strategically. Is there an alternative to excessive planning, busy work, and never-ending task lists?

Almost everything we do involves words. From emails and power points to phone calls and pitch meetings, words are how we persuade, communicate, and connect. But certain words are more impactful than others. They're better at changing minds, engaging listeners, and driving action. What are these magic words, and how can we take advantage of their p...

Difficult colleagues show up at work in many forms and lead to frustration and lower productivity. What can be done about a micromanaging, undermining, uncooperative or thwarting colleague? Team members who get impossibly defensive when you try to offer feedback? The intuitive methods leaders use to manage "difficult coworkers" often backfire, re...

Studies show a direct correlation between high emotional intelligence (EI) and successful leadership. In this program you will learn about the dimensions of EI and why it is essential for engaging and motivating others. Discover how to achieve better results in your work relationships by applying EI to understand the emotional component of your int...

Leaders are busy. Super busy. It's not as though that's going to change. In reality, people have become experts at doing - constantly being on to perform - causing us to minimize the importance of creative and critical thinking, of ideating and sound decision making. We need to sort out a much better investment in our time to make it happen.

This program focuses on equipping managers with the knowledge and tools they need to effectively manage people and increase productivity in their areas of responsibility. Participants explore basic managerial concepts, discuss common situations and challenges and learn how to apply specific strategies and tools to successfully manage people.

Despite your good ideas and performance, you may feel unheard, or unable to make the impact you're hired for. Other people's actions might get under your skin or make you react defensively. Then you might rehash the situation all day, wasting your valuable time and energy. How you show up in those moments determines the quality of your leaders...

When an individual chooses to grow in Personal Accountability, using the powerful tool called the Question Behind the Question (QBQ!), the all-too-human and costly traps of complaining, victim thinking, entitlement, procrastination, finger-pointing, and blame are reduced and even eliminated. Only then do organizations enhance productivity, sales, t...

Why are some teams more motivated, more innovative, and more successful than others? Why do some groups of talented and seemingly compatible people fall short against lesser teams with less suitable members? And why are we still so surprised about which team members excel, and which ones fail?

In spite of this age of unprecedented access and opportunity for women in the workplace, women still lag far behind men in positions of power and leadership. This course will help women leaders and emerging leaders identify necessary tools for leadership, hone communication and negotiation skills, understand the role of emotional intelligence an...

In today's virtual, in-person and hybrid world communicating with influence is harder and more critical than it's ever been. How you communicate determines whether others see you as credible, knowledgeable and trustworthy. Without doing this effectively, you inhibit your maximum potential to influence, increase profits and cultivate long-term relat...

Your happiness and success depend on your working relationships. The people you manage. How well you work with your boss. The way collaboration happens with colleagues and peers. How you connect with important prospects and key clients. But the hard truth is this: most of us leave the health and fate of these relationships to chance.

This program is incredibly practical and engaging. You'll learn why most approaches fail in these tough situations and gain insights into what actually works. There will be lots of opportunities to practice to ensure what you learned translates to improved results back at work. Fun, active, and incredibly engaging, this program takes solid social s...

This transformational program is designed for busy managers, project leaders, and senior individual contributors who are looking to operate more efficiently and strategically in order to maximize productivity. Whether you're working virtually, onsite or a hybrid, bolster your leadership ability and skills when you discover these critical strategies...

This session will explore the essential strategies and techniques required to powerfully lead and manage simultaneously from the same role. Being a manager is one of the most arduous and yet most valuable roles in any organization. The challenge lies in dealing with the expectations of those above and below you while also contributing to people's s...

The pace of today's change is pushing the limits of even the most nimble organizations. Change occurs in a myriad of ways from shifting technology to reorganizing functions to seeking new customers and operating globally. And no matter the size, every change requires new learning.

This program is based on the best selling McGraw-Hill book Dealing with People You Can't Stand: How to Bring Out the Best in People at Their Worst, co-authored by Dr. Rick Brinkman and Dr. Rick Kirschner, which has been translated into 25 languages.

How do you motivate others to produce their best work? For generations, leaders have received conflicting advice. But now, thanks to groundbreaking new research, we have clear, data-driven insights into the factors that generate employee engagement and sustain performance over the long term.

Years of study and hard work allowed you to become an expert in your field, and eventually a leader of experts. But leading a talented team of highly educated analytical people (engineers, IT teams, financial analysts, accountants, scientists, insurance underwriters, lawyers, health providers, etc.) brings unique challenges. The attention to detail...

Social creatures like humans constantly seek to influence and persuade others. Research from my lab and others has identified a brain state called "immersion" that indicates when one is being persuaded to take an observable action. This talk will describe the neuroscience of persuasion, share examples with neural data that identify why some commun...