Don Brown dedicates his career to 'helping people with people' in leadership, sales, and customer service. He has written and co-authored several books including Bring Out the Best in Every Employee - How to Engage Your Whole Team by Making Every Leadership Moment Count. Bilingual and experienced at the executive and line-level alike, you see the results of his work across dozens of industries, including brewing, automotive, airline, banking, and medical equipment. Don's speaking and coaching clients include Ford Motor Company, Anheuser-Busch, United Airlines, Harley-Davidson, Jaguar Cars, and Hilton Hotels. He cherishes his start with Paul Hersey and Marshall Goldsmith and has authored books with each; What Got You Here Won't Get You There - in Sales! with Marshall, and Situational Service - Customer Care for the Practitioner with Dr. Hersey.