How we individually and collectively talk about tough issues has a disproportionate impact on results and relationships. Unfortunately, we tend to be at our worst when it matters most. We avoid, hint, try sarcasm, and vent, as relationships deteriorate and problems go unresolved. On the flip side, individuals and teams that talk effectively about anything are agile, effective, and happy.

This workshop is incredibly practical and engaging. You'll learn why most approaches fail in these tough situations and gain profound insights into what actually works. Liberal amounts of practice and application with specific skills will ensure that this engaging workshop translates to improved results back at work. Fun, active, and incredibly engaging, this seminar takes solid social science and makes it actionable.