TACTICS FOR TURNING DIFFERENCES INTO COLLABORATION
A team without conflict is a team without passion. Talented people will have divergent opinions, differing ideas and alternative perspectives. So, conflict is a necessary part of our lives, especially for top-performing teams. That said, when done poorly, negative conflict can lead to low morale, passive-aggressive behaviors, dysfunctional relationships, poor performance, a miserable culture and even legal issues. This program will give participants perspectives and tools to handle difficult situations and create greater alignment, even for those who tend to avoid conflict. Attendees will learn how to take a conflictual situation and turn it into a collaborative effort where all parties feel heard, respected, and valued.