DR. RICK KIRSCHNER
Dr. Rick Kirschner is a best-selling author and respected authority who offers a powerful approach to dealing with change and communication that unlocks creativity, enhances teamwork and leadership, increases commitment, service and innovation. He is the coauthor of the international bestseller, "Dealing With People You Can`t Stand: How To Bring Out The Best In People At Their Worst", "Life By Design" and "Love Thy Customer".