• Master best practices for clear, effective communication and productive meetings.
• Apply practical leadership techniques to manage yourself and lead others with confidence.
• Empower your team through strategic delegation that fosters growth and accountability.
• Utilize proven tools to enhance execution, efficiency, and overall team performance.

When employees are promoted to managerial roles based on their performance in previous positions, they often require additional support and preparation to lead others effectively. Excelling as a manager demands a distinct set of skills, including performance management, motivation, team development, communication, delegation, and prioritization. Building these skills is essential for ensuring the productivity and success of their teams.

This program is designed to equip managers with the knowledge and practical tools needed to lead effectively and drive results within their areas of responsibility. Participants will gain a solid understanding of core management principles, engage in discussions around common challenges, and learn actionable strategies to navigate real-world situations with confidence. The goal is to empower managers to foster productivity, inspire growth, and achieve team success.

• Practical techniques for managing yourself and your team
• Inspiring performance through goal-setting and clear metrics
• Building trust and accountability in leadership

• Best practices for delivering critical information clearly
• Structuring meetings for engagement and efficiency
• Active listening and feedback for stronger collaboration

• Identifying and focusing on the most critical work
• Streamlining processes for improved team performance
• Using effective tools to ensure successful project execution

• Strategies for empowering through effective delegation
• Setting clear expectations and tracking progress with key metrics
• Addressing performance challenges while fostering team growth

Dr. Ellen Burts-Cooper has spent over two decades providing personal and professional development training, coaching, and consultation. She has been featured in Time Magazine, Black Voices, Smart Business Magazine, Bloomberg BusinessWeek, Cleveland Jewish News, Cleveland.com, and Crain's Cleveland Business.

She is also the author of two books aMAZEing Organizational Teams: Navigating 7 Critical Attributes for Cohesion, Productivity and Resilience and Canine Instinct: A Guide to Survival and Advancement in Corporate America. Previously, Ellen was a Senior Vice President and Senior Director of Operational Excellence, IT Performance Management, and Governance for PNC Financial Services. Before the financial services industry, Ellen worked in the electronics industry, leading global teams in several functions at 3M Company.

She earned a BS in chemistry from Stillman College in Tuscaloosa, AL, her Ph.D. in organic/polymer chemistry from Virginia Tech in Blacksburg, VA, her MBA from the University of Minnesota, Carlson School of Business, and her Lean Six Sigma Master Black Belt certification from 3M Company.