Developing your emotional intelligence can help you succeed at any stage of your life or career. It can also help you become a better leader, mentor, and coach. In this course, Brenda Bailey-Hughes defines exactly what emotional intelligence is and how it can help you manage your emotions and build stronger relationships. Learn how to understand others' perspectives, balance empathy and accountability, demonstrate listening, and respond appropriately to a variety of verbal and nonverbal cues.
Enhancing your emotional intelligence is crucial for achieving success at any stage of life or in your career. It empowers you not only to navigate your own emotions but also to connect with others on a deeper level, making you a more effective leader, mentor, and coach.
In this program, Brenda Bailey-Hughes clearly defines emotional intelligence, delving into its various components and exploring how it can significantly impact your ability to manage your emotions and foster stronger, more meaningful relationships.
Participants will engage in various activities and discussions to appreciate and understand different perspectives, which is essential in today’s diverse work environments. They will learn to balance empathy with accountability, enabling support for others while maintaining high standards for themselves. Active listening will be emphasized to help fully understand and respond to the needs of those around them. Additionally, you'll learn to respond effectively to verbal and nonverbal cues, enhancing your communication skills and building rapport with colleagues, clients, and friends.
This program provides the tools to boost your emotional intelligence and overall effectiveness in both personal and professional settings.
Foundations of Emotional Intelligence
- Understand the four components: Self-Awareness, Self-Management, Social Awareness, and Relationship Management.
- Recognize how emotional intelligence impacts leadership and workplace dynamics.
- Identify strategies to enhance emotional intelligence for personal and professional success.
Self-Awareness and Self-Management
- Develop awareness of emotional triggers and their influence on decision-making.
- Learn techniques to regulate emotions and maintain composure under stress.
- Cultivate resilience and adaptability to navigate challenges effectively.
Empathy
- Strengthen active listening skills to improve communication and trust.
- Recognize and interpret verbal and nonverbal emotional cues.
- Foster empathy to understand and connect with diverse perspectives.
Building Strong Relationships Through Emotional Intelligence
- Balance empathy with accountability to create high-performing teams.
- Manage difficult conversations and conflicts with emotional intelligence.
- Build lasting professional relationships through trust and authenticity.
Applying Emotional Intelligence for Leadership Success
- Leverage emotional intelligence to inspire and motivate others.
- Develop an emotionally intelligent team culture.
- Implement daily practices to enhance emotional intelligence over time.
Delivery Method: Group Internet Based (Zoom platform)
Prerequisites: None
Advanced Preparation: None
Participants will earn 3 CPE credits or 3 PDC credits
Field of Study: Personal Development