Introduction: What Makes an Effective Manager

• The latest research on what makes a successful manager
• The Gallup 5 model for highly effective managers

Exercise - Articulating Your Values Compass, Debrief & Discussion

The Values Compass - How your values guide your decisions

• The Role of values in managing and leading
• Examples of values in business leadership
• Identifying and articulating your five (5) core values

The Trust Factor - Establishing and creating a team bond

• A five-component model for building trust
• Principles for establishing psychological safety
• Tactics for cultivating a safe and open environment

Exercise - Creating Your Team Andon, Debrief and Discussion

Commitments to Action and Closeout

Part 1: The How, What and Why of burnout

• Exploring the current environment and its relationship to burnout.
• Understanding the definition and scope of burnout, breakout and breakthrough
• Discovering the five personal triggers that can contribute to burnout
• Learning how a manager's role can contribute or mitigate to burnout
• Redefining resilience

Part 2 The myth of balance and how to capture the power of context

• Creating a new metaphor for "balance"
• Exploring the NOW phase of life in five domains: Physical, Emotional, Intellectual, Material, Spiritual
• Navigating the work-from-home conundrum.

Part 3 Four ways to cultivate resilience and reclaim what matters

• Connecting with our brainpower (or powerlessness)
• • Skills of adaptability- the danger of past paralysis; the danger of red ants; the role of intelligent optimism; the power of reverse goal-setting

• Connecting with our heart
• • The energy connection of the heart (the concept of heart-brain and heart-rhythm coherence)
  • Ways to increase heart energy
  • Practice of mindfulness

• Connecting with our hands
• • How to conduct a CAT scan
  • The value of horse sense
  • Boundary setting with Know, Feel, Do
  • Control the controllable

• Connecting with humor
• • The value of laughter
  • The value of play