Managerial Courage: Three Skills to Increase Your Effectiveness

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3-Hour Virtual SprintCommunication / InfluenceConflict / Negotiation

Managerial Courage: Three Skills to Increase Your Effectiveness

with Margaret Morford

Date Aug 20, 2020

Time

Format Live on Zoom

Registration $475 (US) per person

Scheduling conflict? Register to receive 30-day, on-demand access to the session recording.

Overview

This seminar builds a talent management strategy around five Principles that go far beyond basic management rules. These Principles challenge normal management concepts and require participants to look at each employee they manage and formulate a development plan and/or communication strategy that best fits the individual. Each of the Principles is discussed in depth and numerous real work situations are used to illustrate how to get a better outcome for the organization and the individual that goes far beyond that one encounter. Not only do participants get useful day-to-day tools, but leadership strategies to use in numerous other business situations.

Participants are presented with a radically new concept that exceptional managers must possess - "Management Courage." Management Courage has a long-term focus on the future of an organization that radically changes the way employees are managed in the short-term. This seminar builds a talent management strategy around five Principles that go far beyond basic management rules. The developmental emphasis is on engaging employees in order to get them to perform better rather than just disciplining performance issues. These Principles challenge normal management concepts and require participants to look at each employee they manage and formulate a development plan and/or communication strategy that best fits the individual. Each of the Principles is discussed in depth and numerous real work situations are used to illustrate how to get a better outcome for the organization and the individual that goes far beyond that one encounter. Not only do participants get useful day-to-day tools, but leadership strategies to use in numerous other business situations.

What You'll Walk Away With

UNDERSTANDING THE FIVE PRINCIPLES OF MANAGEMENT COURAGE

INTERPERSONAL STRATEGIES AND TOOLS

COURAGEOUS CONVERSATIONS SUCH AS ADDRESSING THE EMPLOYEE THAT IS NOT CURRENTLY PROMOTABLE

TO EVALUATE YOUR CURRENT MANAGEMENT COURAGE

INSTILLING MANAGEMENT COURAGE IN YOUR DAY-TO-DAY ACTIVITIES

Topics Covered

COURAGE AS A LEADER

Defining Management Courage
Understanding the Five Principles of Management Courage
Evaluating your current Management Courage

INTERPERSONAL STRATEGIES AND TOOLS

Adjusting your communication to the person with whom you are dealing
Going beyond the facts to get better outcomes
Verbal scripts for tough business conversation

COURAGEOUS CONVERSATIONS

Addressing the employee that is not currently promotable
Dealing with the employee that is constantly critical and negative of everything you do
Handling employee mistakes without destroying morale

About Our Expert

MARGARET MORFORD

Margaret N. Morford is the CEO and Owner of The HR Edge, Inc., a global management consulting and training firm specializing in leadership development and human resources strategies. With extensive experience as a former Vice President of Human Resources and Senior Vice President of Human Resources Consulting, she has worked with high-profile clients such as Lockheed Martin, Chevron, Time Warner, and the U.S. Secret Service. She has also earned a Juris Doctor (JD) degree from the Vanderbilt University School of Law and has worked as an attorney specializing in employment law.

Margaret is the author of two impactful books: Management Courage – Having the Heart of a Lion, which provides leaders with the tools to make tough decisions with confidence, and The Hidden Language of Business – Workplace Politics, Power & Influence, which uncovers the often-overlooked dynamics of workplace politics and how to navigate them for success.

Her expertise is frequently sought after, and she has been quoted in major publications such as The Wall Street Journal, The New York Times, and USA Today. Margaret also appears regularly on local television, sharing her insights on leadership and organizational dynamics.

Program Level: Beginner/Intermediate
Delivery Method: Group Internet Based (Zoom platform)
Prerequisites: None
Advanced Preparation: None
Participants will earn 3 CPE credits or 3 PDC credits
Field of Study: Personal Development

PLEASE NOTE: All virtual programs are held using the Zoom web application. If you do not have Zoom, or if it is not approved for use in your organization, you can log in using your personal device (tablet or phone). If you would like to test Zoom to be sure it is working on your computer or portable device, you can do so by going to: https://zoom.us/test. If your organization needs information for whitelisting Zoom you can find it by clicking here.

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