Session Outline

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Tools and Techniques for the Five Most Common Coaching Situations
with Bill Hawkins

Date: September 12, 2018
Session Time: 9:00 AM - 4:00 PM

Location Information:
Embassy Suites by Hilton
5800 Rockside Woods Blvd, Independence, OH 44131
(216) 986-9900
Session Description
The two areas in which coaching has the most dramatic impact at work are: (1) coaching to engage and develop the high potential people on your team (2) coaching to influence your boss to increase your personal credibility and effectiveness. Coaching High Potentials: In morning session participants will learn how to connect developmental experiences to needs and position twelve challenges required to develop and engage the high potentials for current and future success. We'll analyze a method to determine how (and with who) managers should spend their coaching time to maximize effectiveness and learn motivational techniques to engage every member of the team. Coaching Up: In the afternoon we'll examine coaching from a perspective of influencing or "coaching up" in the organization. Participants will build skills in managing their role in the chain of command. We'll examine how to prepare for resistance, practice a technique for presenting alternatives to senior management that will guarantee serious consideration, and analyze what to consider before going over the boss’s head.

Mr. Bill Hawkins is an expert in leadership effectiveness. In association with Marshall Goldsmith Partners he has worked with over twenty Fortune 500 companies in seventeen countries. Mr. Hawkins began his career working for a division of Johnson & Johnson in sales, marketing, and product management positions. He then joined Boston Scientific Corporation as Director and then Vice President of Sales and Marketing. For the last fifteen years Mr. Hawkins has worked with organizations to identify and develop high potential leaders. During this time he has designed and facilitated leadership-training workshops with leading organizations on five continents. He also coaches leaders individually to increase personal effectiveness.  With his blend of consulting and management experience, Bill brings a breadth of understanding and insight to "real world" situations. Aside from his work with major corporations, Mr. Hawkins has donated his services to the International Red Cross / Red Crescent, the New York Association for New Americans, and the Girl Scouts of the USA. He holds a BS from Drake University, and an MBA from Indiana University. He is member of the Learning Network, the Peter Drucker Foundation "Thought Leaders Forum", and is listed in Who`s Who in International Business. Mr. Hawkins is a contributing author in the Peter Drucker Foundation book The Organization of the Future, (Jossey-Bass, l997). He is also a contributing author in Coaching for Leadership (Jossey-Bass, 2003), Change Champion’s Fieldguide (Best Practice Publications, 2008), and What Got You Here Won’t Get You There – In Sales (McGraw Hill, 2011).
Time Allocation - Topics

15% Assessing the people and the situation

Sources of initial success

Where do you spend your time

15% Earning the right to be their coach

What your people want from the boss

Six characteristics of a coach they would willingly follow

20% Developing high potentials

Five categories of development experiences

Challenges needed for development to take place

15% Coaching to motivate

Two primary needs that must be met to motivate

A blind side for most coaches

20% Adding value in your role in the chain of command

Supporting management decisions

Challenging the boss

15% Coaching your boss

Effectively presenting alternatives

Influencing decisions

Guide to Participant Selection
1 indicates primary target audience.
2 indicates a good fit if the level of material is appropriate.
3 indicates (in the opinion of the institute and the faculty) very limited applicability.
Senior Executive
(Pres, Exec & Sr VP)
(VP & Gen'l Mgr)
Senior Managers
(Div & Reg. Mgrs)
Middle Managers
& Superintendents
Adaptability, Communication, Developmental Perspective, Empathy, Interpersonal Relations, Judgment, Motivation
Decision Making, Use of Authority, Delegation, Direction, Coordination, Guidance, Discipline, Follow Up
Problem Identification, Analysis, Evaluating Alternative Solutions, Developing Specific Plans, Generate and Obtain Plan Support

Introductory    Intermediate    Advanced
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