THE POWER OF PARTNERSHIP: 7 KEYS TO BETTER RELATIONSHIPS AND GREATER TEAMWORK
with Dr. Alan Zimmerman
September 23, 2020, 9:00 AM - 4:00 PM
$475 (US) per person
Federal Reserve Plaza
600 Atlantic Avenue Boston, MA
(617) 973-3000

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Book by Dr. Alan Zimmerman
Book by Dr. Alan Zimmerman

THE POWER OF PARTNERSHIP: 7 KEYS TO BETTER RELATIONSHIPS AND GREATER TEAMWORK

 
In today's tough business environment, it takes more than product knowledge, technical competency, or social media contacts to be successful. Professional knowledge and organizational contacts can become obsolete with the next change in technology or shift in organizational structure. Success in today's world requires an extraordinary amount of people skills. You've got to know how to start and build relationships... on and off the job. And you've got to know how to work with others... so teamwork becomes a workplace reality rather than a hollow buzzword. Unfortunately, many people receive little or no training in how to make relationships work. They're given a job and told what to do, but they may be left on their own to figure out how to do their work with others. In this program, you will sharpen the tools you need to communicate more effectively, build relationships more easily, and get the cooperation of others more quickly. You will learn how to gain respect, present your ideas, minimize opposition, and resolve conflicts. You will learn how to persuade others so you get the response you want ... from your coworkers, your customers, and even your family members. Dr. Alan Zimmerman's program is powerful and practical. It is fun and upbeat. And instead of pointing fingers, it points the way to positive, productive relationships that truly pay off. Expect to learn, to be engaged, and to make a difference when you return to your work or home.
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Our people were able to integrate everything he said into their business and family lives with great results.
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DR. ALAN ZIMMERMAN

 
Dr. Alan Zimmerman is Founder and President of the Zimmerman Communi-Care Network, Inc., an international consulting, coaching and speaking firm. In that position, Dr. Zimmerman has delivered more than 2,000 programs in 48 states and 22 countries. Dr. Zimmerman has a Ph.D. from the University of Minnesota in Interpersonal Communication and Psychology. He has written several books and hundreds of articles on motivation, communication, change management, work-life balance, team relationships, customer enthusiasm, positive attitudes, workplace negativity, and conflict resolution. Dr. Zimmerman taught at Mankato State University, Emporia State University, and the University of Minnesota for 15 years. His clients include such major corporations and organizations as 3M, AAA, Abbott Laboratories, American Express, DHL, IBM, U.S. Army, U.S. Air Force, U.S. Steel, Mayo Clinic, and Merck. He has been named "Outstanding Faculty Member" by two different universities and also been named "Distinguished Faculty Member" by IMS on two occasions. Awarded the Certified Speaking Professional Designation of Quality by the National Speakers Association, an award given to the top 5% of speakers. Most recently inducted into the Speaker Hall of Fame, an honor bestowed on a small handful of people in the last 30 years, including Ronald Reagan, Colin Powell, Art Linkletter, Zig Ziglar and Norman Vincent Peale.

WHAT YOU WILL LEARN

 
  • 7 TECHNIQUES THAT DRAW PEOPLE TOWARDS YOU
  • BEHAVIORS THAT GUARANTEE CUSTOMER _ SATISFACTION
  • TRUST BUSTERS AND BUILDERS: WHICH ONES ARE YOU USING?
  • 5 WORK LANGUAGES THAT MAKE PEOPLE WILLING TO HELP
  • 7 MOST COMMON MISTAKES THAT PREVENT CONFLICT RESOLUTION


TOPICS COVERED

 

Establish Rapport

  • 7 techniques that draw people towards you
  • 5 behaviors that guarantee "customer" satisfaction
  • Judgments and assumptions: how they undermine relationships

Demonstrate Respect

  • The Respect Continuum: from rudeness to warmth
  • The Pygmalion Effect: the power of believing in others
  • Feeling communication... tactful, appropriate, and professional

Build Partnership

  • 5 needs that lead to positive, win-win relationships
  • Trust busters and builders: which ones are you using?
  • Listening: empathy so others open up, accuracy to get it right

Encourage Cooperation

  • 5 work languages that make people willing to help
  • Words that alienate others: stop them once and for all
  • 7 phrases that invite people to do what you want, and get a "yes"

Strengthen Teamwork

  • Win-lose to win-win: what does it take?
  • Transformers: how to go from "me" to "we"
  • 4 stages of team health, maturity and effectiveness

Eradicate Conflict

  • 5 conflict resolution styles: what to do when?
  • Constructive criticism, not constrictive crudicism
  • Unacceptable behavior: how to confront it and change it
  • 7 most common mistakes that prevent conflict resolution

Give Encouragement

  • Recognition and rewards: what works and what doesn't
  • Achievement Motivation: 2 things that turbo-charge performance


GUIDE TO PARTICIPANT SELECTION

 
Senior Leaders
APPLICABLE IF IT MATCHES A DEVELOPMENT NEED
Mid-Level-Leaders
PRIMARY TARGET AUDIENCE
Emerging Leaders and Functional Experts
PRIMARY TARGET AUDIENCE


Program Level: Beginner/Intermediate
Delivery Method: Group Internet Based (Zoom platform)
Prerequisites: None
Advanced Preparation: None
Participants will earn 3 CPE credits or 3 PDC credits
Field of Study: Personal Development
 
PLEASE NOTE: All virtual programs are held using the Zoom web application. If you do not have Zoom, or if it is not approved for use in your organization, you can log in using your personal device (tablet or phone). If you would like to test Zoom to be sure it is working on your computer or portable device, you can do so by going to: https://zoom.us/test.
If your organization needs information for whitelisting Zoom you can find it by clicking here.
For more information regarding refund, complaint and program cancellation policies click here, or contact our corporate office at 775.322.8222. You may also view our NASBA Statement here.