STRAIGHT TALK: INFLUENCE SKILLS FOR COLLABORATION AND COMMITMENT
with Dr. Rick Brandon
November 01, 2022
10 AM - 1 PM Central Time
$395 (US) per person
VIRTUAL SESSION (3-HOUR)

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Book by Dr. Rick Brandon
Book by Dr. Rick Brandon

STRAIGHT TALK: INFLUENCE SKILLS FOR COLLABORATION AND COMMITMENT

 
This program teaches assertive, empathic, and positive communication skills that achieve greater accountability, results, teamwork, and innovation. Dr. Brandon will hone your core communication skills of Assertive Speaking and Active Listening and then funnel them into Gaining Commitments that last, with a Follow-Up Session that reinforces these skills and gives tips for Confronting Constructively and defusing defensive reactions. Especially with today's challenges of people resigning due to faulty communication, ever-rising performance expectations, widespread stress, and disconnected relationships due to remote work, it's common sense but not always common practice to refine interpersonal influence skills in order to improve productivity, engagement, and harmonious work environments.

DR. RICK BRANDON

 
Dr. Rick Brandon is the founder and president of the internationally respected training firm Brandon Partners. He has devoted 30+ years to designing and delivering leadership and professional development workshops on interpersonal savvy and organizational savvy. Dr. Brandon has taught for scores of Fortune 500 companies and others, helping hundreds of thousands to improve their results and work relationships by increasing the candor, clarity, and impact of their communication. His new book, Straight Talk: Influence Skills for Collaboration and Commitment (Matt Holt Books, 2022) is the optional course text. His first book, Survival of the Savvy: High-Integrity Political Tactics for Career and Company Success (Free Press), was a Wall Street Journal bestseller and was called "the pre-eminent book on organizational and political savvy" by Robert Eichinger, creator of Lominger's FYI: For Your Improvement.

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WHAT YOU WILL LEARN

 
  • Why improved communication gives you and your company a competitive advantage
  • Assertively, directly, and evenly expressing your work needs and opinions
  • Listening empathically for greater understanding, trust, and an open flow of ideas
  • Fixing four common mistakes that doom accountability when gaining commitments


TOPICS COVERED

 

Business Case For Interpersonal Savvy

  • The Need and Payoffs
  • The Straight Talk Skills

Assertive Speaking

  • The A.B.C. Skills of Assertive Speaking
  • Identifying Your Communication Patterns (Large-Group Activity #1)
  • Bias-Free Language (Large Group Activity #2)

Active Listening

  • The F.E.E. Skills of Active Listening
  • Empathy Skills (Large-Group Written Activity #3)
  • Breakout Group #1: Practicing Listening

G.A.I.N. Commitment

  • Three Faulty Expectations Around Agreements (Large-Group Activity #4)
  • The G.A.I.N. Model for Forging Agreements (Video Demo Large Group Activity #5)
  • Breakout Group #2: Action Planning Your Back-Home Commitment Conversations

Closure

  • Review and Perspective
  • Follow-Up Session Preview: Constructive Confronting and Defusing Defensiveness

Delivery Method: Group Internet Based (Zoom platform)
Prerequisites: None
Program Level: Beginner/Intermediate
Advanced Preparation: None
Participants will earn 3.5 CPE credits or 3 PDC credits
 
PLEASE NOTE: All virtual programs are held using the Zoom web application. If you do not have Zoom, or if it is not approved for use in your organization, you can log in using your personal device (tablet or phone). If you would like to test Zoom to be sure it is working on your computer or portable device, you can do so by going to: https://zoom.us/test.
If your organization needs information for whitelisting Zoom you can find it by clicking here.
For more information regarding refund, complaint and program cancellation policies, please contact our corporate office at 775.322.8222