Drama is emotional waste. It shows itself as resistance to change, entitlement mentalities, complaints about workload, over-dependence upon management, lack of nimbleness and adaptation, and using circumstances or the environment as excuses for missed goals.
Emotional waste is everywhere, but most leaders ignore the incredible opportunity to reduce emotional expenses. Reality-Based Leadership provides leaders with the competencies necessary to change the mindsets of their teams, teach great mental processes that eliminate emotional waste and ensure top engagement and accountability.