Managers, supervisors, and employees frequently face situations requiring negotiation skills. Interacting with clients; agreeing on appropriate schedules and deadlines for projects; solving problems with clients; obtaining organizational resources; and maintaining high customer service standards with your team are just a few of the many situations that necessitate high-level negotiation skills. Utilizing effective negotiation skills is the only realistic approach to successfully meet the challenges of today’s rapidly changing environment. In this course, you will learn successful negotiation techniques, strategies and skills that can be utilized in typical situations encountered by managers, supervisors, and employees.
The program is designed to provide participants with the hands-on skills necessary to maximize their negotiated outcomes, and build life-long relationships where both counterparts feel their needs and goals have been met.
Peter Barron Stark is known as one of America's most dynamic negotiation speakers and authors. His consulting firm, Peter Barron Stark Companies, has attracted clients such as the Boston Red Sox, Electronic Arts, Coca-Cola, Jack-in-the-Box, Hewlett Packard, Phoenix Suns, Los Angeles Dodgers, Kaiser Permanente, Rady Children's Hospital San Diego, Sempra Energy, SONY, and Wells Fargo Bank.