MICROINEQUITIES OF UNCONSCIOUS BIAS: HACKING INTO THE COMMUNICATION SYSTEM OF LEADERSHIP
with Stephen Young
April 22, 2021
11 AM - 2 PM Eastern Time
$395 (US) per person
VIRTUAL SESSION (3-HOUR)

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Book by Stephen Young

MICROINEQUITIES OF UNCONSCIOUS BIAS: HACKING INTO THE COMMUNICATION SYSTEM OF LEADERSHIP

 
The MicroInequities program instructs leaders how to uncover the subtle micromessages that represent the cornerstone of how we are all motivated to perform differently in the workplace. Micromessages rest squarely in the arena of Unconscious Bias. These micromessages are conveyed through gestures, tone, nuance, inflection, inference and syntax. They transcend the actual words we use and are the underpinnings that establish a corporate culture. The program explores the critical balance between our denotation (the words we use) and connotation (what the words ultimately convey.) This session provides participants with specific actions and tools that enable them to drive behavior change that raises the performance of everyone within a leader's sphere of influence.

STEPHEN YOUNG

 

Stephen Young is Senior Partner of Insight Education Systems, a management consulting firm specializing in leadership and organizational development services.

As author of the best-selling book; Micromessaging: Why Great Leadership is Beyond Words, a McGraw-Hill, Business Classic, Stephen frequently consults with senior executives and management teams of numerous Fortune 500 companies. For more than a decade, Stephen has been a featured speaker at business conferences, worldwide. He is much sought after for his powerful and engaging presentation style. Stephen"s widely acclaimed seminar MicroInequities: Managing Unconscious Bias™ has been embraced by over 20% of the Fortune 500, across 35 countries and is touted by corporate leaders as the new model for effective management of Unconscious Bias. He has presented this program to leading academic institutions including; MIT, Princeton University, Harvard and Yale. His work has been featured in numerous publications including; The Wall Street Journal, the Harvard Business Review newsletter, Oprah and Time Magazine.


WHAT YOU WILL LEARN

 
  • ILLUSTRATIONS AND EXAMPLES OF HOW UNCONSCIOUS BIAS IS MANIFESTED THROUGH THE MICROMESSAGES WE SEND
  • EXPLORE WAYS OUR MICROMESSAGES ARE SENT AND INTERPRETED DIFFERENTLY ACROSS CULTURAL AND GEOGRAPHIC BORDERS
  • specific actions and tools that enable them to drive behavior change that raises the performance of everyone within a leader ™s sphere of influence.


TOPICS COVERED

 

The Dynamics of Unconscious Bias in the Workplace

  • Illustrations and examples of how unconscious bias is manifested through the micromessages we send, demonstrating their pervasiveness and power in driving behavior.

Global Reach

  • Explore ways our micromessages are sent and interpreted differently across cultural and geographic borders, using examples from every region of the world.

Video Scenario - Case Study

  • Identify where, when, and how we engage in micromessaging, with a special emphasis on avoiding workplace MicroInequities and knowing who to address and resolve them when they arise.

Generational Differences

  • Outlines the differences but only as a point of information and education. Don't Label Me-Learn Me; segment carries the key message that no one should be profiled. Instead, we need to uncover the unique requirements of each individual while treating everyone, equitably.

Skills & Tools for Driving Change

Action Tools to implement the concepts learned in the program, which include:

  • T/A/L/K Model
  • Synonymous Alternatives
  • 10 Prescriptive Actions
  • Top 10 MicroAdvantages
  • Socratic vs Instructional intervention
  • Transactional vs Emotional relationship management
  • Don't Label Me, Learn Me

Program Level: Beginner/Intermediate
Delivery Method: Group Internet Based (Zoom platform)
Prerequisites: None
Advanced Preparation: None
Participants will earn 3 CPE credits or 3 PDC credits
Field of Study: Personal Development
 
PLEASE NOTE: All virtual programs are held using the Zoom web application. If you do not have Zoom, or if it is not approved for use in your organization, you can log in using your personal device (tablet or phone). If you would like to test Zoom to be sure it is working on your computer or portable device, you can do so by going to: https://zoom.us/test.
If your organization needs information for whitelisting Zoom you can find it by clicking here.
For more information regarding refund, complaint and program cancellation policies click here, or contact our corporate office at 775.322.8222. You may also view our NASBA Statement here.