MASTERING TOUGH CONVERSATIONS: COMMUNICATE BEST WHEN IT MATTERS MOST
with Neil Staker
October 18, 2022
10 AM - 1 PM Central Time
$395 (US) per person
VIRTUAL SESSION (3-HOUR)

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MASTERING TOUGH CONVERSATIONS: COMMUNICATE BEST WHEN IT MATTERS MOST

 

How we individually and collectively talk about tough issues has a disproportionate impact on results and relationships. Unfortunately, we tend to be at our worst when it matters most. We avoid, hint, try sarcasm, and vent, as relationships deteriorate and problems go unresolved. On the flip side, individuals and teams that talk effectively about anything are agile, effective, and happy.

This workshop is incredibly practical and engaging. You'll learn why most approaches fail in these tough situations and gain profound insights into what actually works. Liberal amounts of practice and application with specific skills will ensure that this engaging workshop translates to improved results back at work. Fun, active, and incredibly engaging, this seminar takes solid social science and makes it actionable.

NEIL STAKER

 
Neil Staker has a Masters of Organizational Behavior degree from BYU and a quarter of a century of experience in organizational development. Neil is known for his clear, approachable, and interactive speaking style. He has taught communication skills to thousands of people including leaders from American Express, Symantec, Cerner, UMB Financial, and Monsanto.

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WHAT YOU WILL LEARN

 
  • Learn to communicate with others more clearly
  • Practice identifying signs of conflict and unproductive responses to conflict
  • Identify best practices for providing feedback in ways others embrace
  • Discover your communication strengths and weaknesses


TOPICS COVERED

 
Identify real-world topics that need to be discussed and messages that need to be shared.
Learn to avoid repeat discussions and drive change by addressing hidden issues.
Identify your own communication weaknesses and create an action plan for fixing them.
Share your feedback and ideas in ways that others embrace.
Draw out helpful insights from others who don't communicate well.
Apply what you learn to your life and create an implementation plan.

Delivery Method: Group Internet Based (Zoom platform)
Prerequisites: None
Program Level: Beginner/Intermediate
Advanced Preparation: None
Participants will earn 3.5 CPE credits or 3 PDC credits
 
PLEASE NOTE: All virtual programs are held using the Zoom web application. If you do not have Zoom, or if it is not approved for use in your organization, you can log in using your personal device (tablet or phone). If you would like to test Zoom to be sure it is working on your computer or portable device, you can do so by going to: https://zoom.us/test.
If your organization needs information for whitelisting Zoom you can find it by clicking here.
For more information regarding refund, complaint and program cancellation policies, please contact our corporate office at 775.322.8222