with Dr. Ellen Burts-Cooper
10 AM - 1 PM Central Time
8 AM - 11 AM Pacific Time
$1695 (US) per person for 3 Sessions in New Manager Program.
MODULE 1 - KEY LEADERSHIP SKILLS FOR NEW MANAGERS
In today's fast-paced and interconnected business landscape, effective leadership has never been more crucial. As organizations navigate complex challenges and dynamic market dynamics, leaders who possess the skills to foster strong relationships, make informed decisions, and communicate with clarity are in high demand.
In this captivating program, you'll amplify your capacity to nurture meaningful connections beyond the office, bolster team camaraderie, and sharpen decision-making skills. Dive into understanding stakeholders and cross-functional impacts to make savvy choices that propel organizational triumph. Participants will come away with ways to level up their communication game by honing transparency, honesty, and professionalism for crystal-clear interactions at every level.
DR. ELLEN BURTS-COOPER
Dr. Ellen Burts-Cooper has spent over two decades providing personal and professional development training, coaching, and consultation. She has been featured in Time Magazine, Black Voices, Smart Business Magazine, Bloomberg BusinessWeek, Cleveland Jewish News, Cleveland.com, and Crain's Cleveland Business.
She is also the author of two books aMAZEing Organizational Teams: Navigating 7 Critical Attributes for Cohesion, Productivity and Resilience and Canine Instinct: A Guide to Survival and Advancement in Corporate America. Previously, Ellen was a Senior Vice President and Senior Director of Operational Excellence, IT Performance Management, and Governance for PNC Financial Services. Before the financial services industry, Ellen worked in the electronics industry, leading global teams in several functions at 3M Company.
She earned a BS in chemistry from Stillman College in Tuscaloosa, AL, her Ph.D. in organic/polymer chemistry from Virginia Tech in Blacksburg, VA, her MBA from the University of Minnesota, Carlson School of Business, and her Lean Six Sigma Master Black Belt certification from 3M Company.
WHAT YOU WILL LEARN
- Enhanced ability to build relationships beyond work and foster connections within the team
- Improved decision-making skills by considering stakeholders and cross-functional impacts
- Strengthened communication skills, including transparency, honesty, and professionalism
- Heightened commitment to fulfilling promises and delivering on established goals
TOPICS COVERED
Trust:
- Competence Trust
- Understanding and demonstrating technical expertise
- Familiarity with essential leadership skills and competencies
- Contractual Trust
- Fulfilling promises and delivering on established goals.
Social Connections:
- Establishing relationships beyond work
- Creating points of connection within the team
Decision-Making:
- Considering multiple stakeholders in decision-making
- Evaluating cross-functional impacts of decisions
Communication:
- Practicing transparency and honesty in communication
- Respecting confidentiality and engaging in vulnerable conversations
- Monitoring style, tone, and professionalism in written and verbal communication
Delivery Method: Group Internet Based (Zoom platform)
Prerequisites: None
Advanced Preparation: None
Participants will earn 3 CPE credits or 3 PDC credits
Field of Study: Personal Development