MODULE 1 - KEY LEADERSHIP SKILLS FOR NEW MANAGERS
with Dr. Ellen Burts-Cooper
April 04, 2024, 11 AM - 2 PM Eastern Time
10 AM - 1 PM Central Time
8 AM - 11 AM Pacific Time
$1695 (US) per person
VIRTUAL SESSION (3-HOUR)

REGISTER »
Book by Dr. Ellen Burts-Cooper
Book by Dr. Ellen Burts-Cooper

MODULE 1 - KEY LEADERSHIP SKILLS FOR NEW MANAGERS

 

In today's fast-paced and interconnected business landscape, effective leadership has never been more crucial. As organizations navigate complex challenges and dynamic market dynamics, leaders who possess the skills to foster strong relationships, make informed decisions, and communicate with clarity are in high demand.

In this captivating program, you'll amplify your capacity to nurture meaningful connections beyond the office, bolster team camaraderie, and sharpen decision-making skills. Dive into understanding stakeholders and cross-functional impacts to make savvy choices that propel organizational triumph. Participants will come away with ways to level up their communication game by honing transparency, honesty, and professionalism for crystal-clear interactions at every level.

DR. ELLEN BURTS-COOPER

 

Dr. Ellen Burts-Cooper has spent over two decades providing personal and professional development training, coaching, and consultation. She has been featured in Time Magazine, Black Voices, Smart Business Magazine, Bloomberg BusinessWeek, Cleveland Jewish News, Cleveland.com, and Crain's Cleveland Business.

She is also the author of two books aMAZEing Organizational Teams: Navigating 7 Critical Attributes for Cohesion, Productivity and Resilience and Canine Instinct: A Guide to Survival and Advancement in Corporate America. Previously, Ellen was a Senior Vice President and Senior Director of Operational Excellence, IT Performance Management, and Governance for PNC Financial Services. Before the financial services industry, Ellen worked in the electronics industry, leading global teams in several functions at 3M Company.

She earned a BS in chemistry from Stillman College in Tuscaloosa, AL, her Ph.D. in organic/polymer chemistry from Virginia Tech in Blacksburg, VA, her MBA from the University of Minnesota, Carlson School of Business, and her Lean Six Sigma Master Black Belt certification from 3M Company.


WHAT YOU WILL LEARN

 
  • Enhanced ability to build relationships beyond work and foster connections within the team
  • Improved decision-making skills by considering stakeholders and cross-functional impacts
  • Strengthened communication skills, including transparency, honesty, and professionalism
  • Heightened commitment to fulfilling promises and delivering on established goals


TOPICS COVERED

 

Trust:

  • Competence Trust
    •    Understanding and demonstrating technical expertise
    •    Familiarity with essential leadership skills and competencies
  • Contractual Trust
    • Fulfilling promises and delivering on established goals.

Social Connections:

  • Establishing relationships beyond work
  • Creating points of connection within the team

Decision-Making:

  • Considering multiple stakeholders in decision-making
  • Evaluating cross-functional impacts of decisions

Communication:

  • Practicing transparency and honesty in communication
  • Respecting confidentiality and engaging in vulnerable conversations
  • Monitoring style, tone, and professionalism in written and verbal communication

Program Level: Beginner/Intermediate
Delivery Method: Group Internet Based (Zoom platform)
Prerequisites: None
Advanced Preparation: None
Field of Study: Personal Development
 
PLEASE NOTE: All virtual programs are held using the Zoom web application. If you do not have Zoom, or if it is not approved for use in your organization, you can log in using your personal device (tablet or phone). If you would like to test Zoom to be sure it is working on your computer or portable device, you can do so by going to: https://zoom.us/test.
If your organization needs information for whitelisting Zoom you can find it by clicking here.
For more information regarding refund, complaint and program cancellation policies click here, or contact our corporate office at 775.322.8222. You may also view our NASBA Statement here.