with Brenda Bailey-Hughes
May 11, 2023
11 AM - 2 PM Eastern Time
$395 (US) per person



Developing your emotional intelligence can help you succeed at any stage of your life or career. It can also help you become a better leader, mentor, and coach. In this course, Brenda Bailey-Hughes defines exactly what emotional intelligence is and how it can help you manage your emotions and build stronger relationships. Learn how to understand others' perspectives, balance empathy and accountability, demonstrate listening, and respond appropriately to a variety of verbal and nonverbal cues.


Brenda Bailey-Hughes is an award-winning faculty member at the Kelley School of Business where she teaches business communication and leadership courses. Prior to joining the Kelley School, Brenda spent nearly a decade in human resources specializing in managerial training, mediation, and organizational development. She is a sought-after speaker and coach who frequently presents at conferences on over a dozen topics including influence, powerful presentations, leadership through the lens of emotional intelligence, customer service, and change strategies for personal growth.


  • Self Awareness: Become aware of your emotions and honest about their impact on you and others
  • Self Management: Make your emotions work for you and not against you
  • Relationship Management: Build collaborative and productive relationships with your team and colleagues
  • Social Awareness: Understand and accept the emotions and perspectives of others
  • How to increase your emotional intelligence


Understand why Emotional Intelligence (EI) is often more important to success than IQ or technical skills
Learn how emotions impact effectiveness
Learn concrete strategies to increase your empathy
Connection between psychological safety and emotional intelligence
Develop EI skills to improve your effectiveness as a leader

Program Level: Beginner/Intermediate
Delivery Method: Group Internet Based (Zoom platform)
Prerequisites: None
Advanced Preparation: None
Participants will earn 3 CPE credits or 3 PDC credits
Field of Study: Personal Development
PLEASE NOTE: All virtual programs are held using the Zoom web application. If you do not have Zoom, or if it is not approved for use in your organization, you can log in using your personal device (tablet or phone). If you would like to test Zoom to be sure it is working on your computer or portable device, you can do so by going to: https://zoom.us/test.
If your organization needs information for whitelisting Zoom you can find it by clicking here.
For more information regarding refund, complaint and program cancellation policies click here, or contact our corporate office at 775.322.8222. You may also view our NASBA Statement here.