Being a successful leader requires having conversations that are difficult, not to mention important, awkward, tricky, meaningful, and powerful. This program will provide you with proven strategies to excel at the top three communication challenges leaders face every day. Learn how to:
Deborah gives leaders simple, direct ways to see conflict and resistance as opportunities for communication and growth. Participants will develop the skills required to prepare for and have difficult conversations, manage different perspectives, identify and reduce resistance, and create shared solutions with greater confidence and speed.
Deborah Grayson Reigel has been teaching and coaching on communication and presentation skills for over three decades across industries and around the world, including Fortune 50 companies, small but mighty start-ups, mission-driven nonprofit organizations, government agencies, and Ivy League academic institutions. She also teaches Management Communication at the Wharton School of The University of Pennsylvania and partners with both Columbia Business School and Duke Corporate Education as a speaker and coach for their custom leadership development programs.
As a regular columnist on leadership and communication for Harvard Business Review, Inc. and Psychology Today, she focuses on sharing practical, research-based approaches to everyday workplace challenges, ranging from handling a presentation to a demanding boss to absorbing challenging feedback without being defensive or dramatic. She has also been a featured expert and a contributor to The New York Times, Oprah Magazine, Forbes, Fast Company, Bloomberg BusinessWeek, Fox Business Network, and American Express.
Deborah is the author of several books including Overcoming Overthinking: 36 Ways to Tame Anxiety for Work, School, and Life, Oy Vey! Isn't a Strategy: 25 Solutions for Personal and Professional Success, Money Talks: 100 Strategies to Master Tricky Conversations About Money and Tips of the Tongue: The Nonnative English Speaker's Guide to Mastering Public Speaking. She is also a contributing author to the Harvard Business Review Emotional Intelligence book series.
Creating a Culture of Trust
Navigating Conflict and Tricky Conversations
Giving Effective Feedback