"When is someone going to train me?"
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with Kristin Lindeen
March 12, 2024
11 AM - 2 PM Eastern Time
$395 (US) per person

Book by Kristin Lindeen
Book by Kristin Lindeen



Have you ever heard questions like these?
"Why do we have to go through all this change?"
"When is someone going to train me?"
"Who dropped the ball?"
"When are we going to find good people?"
"Why canít they communicate better?"
"When is that department going to do its job right?"

If so, then the message of Personal Accountability and the QBQ! is right for you. When an individual chooses to grow in Personal Accountability, using the powerful tool called the Question Behind the Question (QBQ!), the all-too-human and costly traps of complaining, victim thinking, entitlement, procrastination, finger-pointing, and blame are reduced and even eliminated. Only then do organizations enhance productivity, sales, teamwork, communication, morale, creativity, safety, staff engagement, and problem-solving. Team members who use QBQ! and practice its message of personal accountability learn more readily, adapt to change more quickly, and collaborate more effectively.

Easy to grasp and implement, QBQ! is right for all levels, from the executive suite to the grassroots. As a tool for practicing personal accountability, QBQ! works on the job and at home. This material can be applied immediately-after reading the QBQ! book or participating in a training session-by asking a colleague, friend, or family member, "What can I do to serve you better?" A leader/manager can ask, "How can I be a better coach for you?" QBQ! is practical, universal, and timeless ... and because personal accountability is the foundation of all success, QBQ! is needed by everyone.



For over a decade, Kristin has been speaking on the principle of Personal Accountability from the best-selling book QBQ! The Question Behind the Question. Kristin has taught this life-changing material, to over 25,000 people in 200+ organizations. She also is co-author of The QBQ! Workbook, as well as the I Own It! curriculum for schools.

Combining her Masters in Curriculum, Instruction and Corporate Education with multi-media tools, Kristin creates an excellent learning environment. From corporate settings to non-profits, all groups will benefit from participating in a live QBQ! session.


  • Discover how to practice Personal Accountability at work and at home using the QBQ! The Question Behind the Question methodology
  • Define the QBQ! and practice building better questions using the three guidelines
  • Identify and reflect on the three traps of victim thinking, procrastination and blame
  • Apply the QBQ! to work related and personal situations
  • Engage in targeted discussions to increase application of content


Defining the Question Behind the Question
Leadership is Everyone's Responsibility
Myths of Accountability
All Behavior is a Product of Our Thoughts
How to Make Better Choices
Eliminating Victim Thinking
The Benefits of Personal Accountability
Power of Fundamentals

Program Level: Beginner/Intermediate
Delivery Method: Group Internet Based (Zoom platform)
Prerequisites: None
Advanced Preparation: None
Participants will earn 3 CPE credits or 3 PDC credits
Field of Study: Personal Development
PLEASE NOTE: All virtual programs are held using the Zoom web application. If you do not have Zoom, or if it is not approved for use in your organization, you can log in using your personal device (tablet or phone). If you would like to test Zoom to be sure it is working on your computer or portable device, you can do so by going to: https://zoom.us/test.
If your organization needs information for whitelisting Zoom you can find it by clicking here.
For more information regarding refund, complaint and program cancellation policies click here, or contact our corporate office at 775.322.8222. You may also view our NASBA Statement here.