• Five principles of management courage
• Best practices and tips for having courageous conversations
• Framework to evaluate your current management courage
• Proven ways to instill management courage in your day-to-day activities

This program teaches essential skills that every manager needs to succeed.

• Learn proven strategies for having courageous conversations to tackle the most challenging workplace and employee issues.
• Discover how to address performance problems and provide feedback with candor and grace.
• Become comfortable having difficult conversations 'in the moment' so that minor issues are addressed quickly and don't become significant issues saved for annual reviews.

This will be a fun and interactive program designed to help successful managers become even better. With years of experience as a VP of HR, Margaret Morford has no shortage of real-world examples to use in her seminar (she guarantees many will sound familiar to you!).

NAVIGATING WORKPLACE POLITICS

• Understanding Workplace Politics as the "Hidden Language of Business"
• Enhancing Virtual Communication and Political Savvy in Digital Interactions
• Identifying and Building Relationships with Power Brokers

EMBRACING COURAGE AS A LEADER

• Choosing the Difficult, Effective Strategy
• Addressing the employee that is not currently promotable
• Dealing with the critical and negative employee
• Handling employee mistakes without destroying morale

BUILDING STRONG RELATIONSHIPS AND INFLUENCE

• Building Strong Relationships and Influence
• Building Bridges with Challenging Colleagues
• Mastering Strategic Silence and Conflict Resolution

TRANSFORMING FEEDBACK INTO GROWTH

• How to Actively Seek Constructive Criticism
• Turning Mistakes into Opportunities for Growth
• Framing Feedback Positively to Encourage Improvement

Margaret N. Morford is the CEO and Owner of The HR Edge, Inc., a global management consulting and training firm specializing in leadership development and human resources strategies. With extensive experience as a former Vice President of Human Resources and Senior Vice President of Human Resources Consulting, she has worked with high-profile clients such as Lockheed Martin, Chevron, Time Warner, and the U.S. Secret Service. She has also earned a Juris Doctor (JD) degree from the Vanderbilt University School of Law and has worked as an attorney specializing in employment law.

Margaret is the author of two impactful books: Management Courage – Having the Heart of a Lion, which provides leaders with the tools to make tough decisions with confidence, and The Hidden Language of Business – Workplace Politics, Power & Influence, which uncovers the often-overlooked dynamics of workplace politics and how to navigate them for success.

Her expertise is frequently sought after, and she has been quoted in major publications such as The Wall Street Journal, The New York Times, and USA Today. Margaret also appears regularly on local television, sharing her insights on leadership and organizational dynamics.