DEALING WITH DIFFICULT PEOPLE: BRINGING OUT THE BEST IN OTHERS
with Dr. Rick Brinkman
November 09, 2021
10 AM - 1 PM Central Time
$395 (US) per person
VIRTUAL SESSION (3-HOUR)

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Book by Dr. Rick Brinkman
Book by Dr. Rick Brinkman

DEALING WITH DIFFICULT PEOPLE: BRINGING OUT THE BEST IN OTHERS

 

This program is based on the best selling McGraw-Hill book Dealing with People You Can't Stand: How to Bring Out the Best in People at Their Worst, co-authored by Dr. Rick Brinkman and Dr. Rick Kirschner, which has been translated into 25 languages. Dr. Brinkman says, "Communication is like a phone number, you need all the correct digits and in the right order."

Dr. Brinkman will share his proven strategies to handle: Whining, Negativity, Attacks, Tantrums, Snipers, Know-it-Alls, Think-They- Know-it-Alls, as well as Yes, Maybe and Nothing people. He teaches Conscious Communication® which is based on the belief that good communication skills are the foundation of all relationships and the lifeblood of effective leadership, teamwork, and service. 

The examples and practical skills in this program will immediately transform behaviors that used to strain all relationships, both business and personal!  It will even include special contexts like email communications, the phone and meetings (both in person and virtual). And with Dr. Brinkman's trademark Educating through Entertainment style of standup comedy and story telling you will have fun doing it.

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Rick was great! The topic and material was interesting and extremely relevant for all leaders!
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DR. RICK BRINKMAN

 

Dr. Richard Brinkman is the developer of Conscious Communication® and shares human behavior insights and content-rich communication strategies, which helps organizations improve leadership performance and apply principles of Conscious Communication® to improve their bottom-line results. This effective approach to communication has been delivered to millions of people through keynotes and training, radio, television, print interviews, and numerous award-winning books, videos, and audio programs. Dr. Brinkman is also the author of numerous books including the international bestseller Dealing With People You Can't Stand: How to Bring Out the Best in People at Their Worst (McGraw Hill), which has been translated into 25 languages.

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WHAT YOU'LL LEARN

 
  • Specific strategies for dealing with the 10 most difficult human behaviors
  • Practical ways to change the way you communicate and become a more powerful communicator
  • What motivates people to act in the way they do
  • How to avoid problem behaviors before they start

View Topics Covered



Delivery Method: Group Internet Based (Zoom platform)
Prerequisites: None
Program Level: Beginner/Intermediate
Advanced Preparation: None
Participants will earn 3.5 CPE credits or 3 PDC credits
 
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For more information regarding refund, complaint and program cancellation policies, please contact our corporate office at 775.322.8222