COURAGE TO CONFRONT: PROBLEM SOLVING IN THE FACE OF CONFLICT
with Margaret Morford
September 28, 2021, 11 AM - 2 PM Eastern Time
10 AM - 1 PM Central Time
8 AM - 11 AM Pacific Time
$395 (US) per person
VIRTUAL SESSION (3-HOUR)

REGISTER »
Book by Margaret Morford
Book by Margaret Morford

COURAGE TO CONFRONT: PROBLEM SOLVING IN THE FACE OF CONFLICT

 
This seminar teaches three essential skills which every manager needs to succeed. Learn proven strategies to tackle the toughest workplace and employee issues. With years of experience as a Chief Human Resources Officer, Margaret Morford has no shortage of real world examples to use in her seminar. (She guarantees many will sound familiar to you!). This will be a fun and interactive seminar with the goal of helping successful managers become even better.

MARGARET MORFORD

 
Margaret Morford, J.D. is CEO for The HR Edge, Inc., an international management consulting and training company. Previous to owning her own company, she was a senior executive with three different companies. She has a BS degree from the University of Alabama and a JD degree from the Vanderbilt University School of Law. She is the author of Management Courage Having the Heart of a Lion and The Hidden Language of Business Workplace Politics, Power & Influence. She has served on the Board of Directors for various corporations and charities.

TOPICS COVERED

 

COURAGE AS A LEADER

  • Defining Management Courage
  • Understanding the Three Principles of Management Courage
  • Evaluating your current Management Courage

INTERPERSONAL STRATEGIES AND TOOLS

  • Adjusting your communication to the person with whom you are dealing
  • Going beyond the facts to get better outcomes
  • Verbal scripts for tough business conversation

COURAGEOUS CONVERSATIONS

  • Addressing the employee that is not currently promotable
  • Dealing with the employee that is constantly critical and negative of everything you do
  • Handling employee mistakes without destroying morale

REGISTER

 
COURAGE TO CONFRONT: PROBLEM SOLVING IN THE FACE OF CONFLICT
with MARGARET MORFORD

September 28, 2021, 11 AM - 2 PM Eastern Time
10 AM - 1 PM Central Time
8 AM - 11 AM Pacific Time
$395 (US) per person


PLEASE NOTE: All virtual programs are held using the Zoom web application. If you do not have Zoom, or if it is not approved for use in your organization, you can log in using your personal device (tablet or phone). If you would like to test Zoom to be sure it is working on your computer or portable device, you can do so by going to: https://zoom.us/test.
If your organization needs information for whitelisting Zoom you can find it by clicking here.
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