BUILDING EXTRAORDINARY, HIGH-PERFORMING TEAMS THAT ACHIEVE LASTING SUCCESS
with Dr. Iris Firstenberg
August 14, 2025
10 AM - 1 PM Central Time
$395 (US) per person
VIRTUAL SESSION (3-HOUR)

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/Book by Dr. Iris Firstenberg
/Book by Dr. Iris Firstenberg

BUILDING EXTRAORDINARY, HIGH-PERFORMING TEAMS THAT ACHIEVE LASTING SUCCESS

 

Talent alone doesn’t guarantee success. Without alignment, accountability, and a shared purpose, even the most skilled teams can fall short of their potential. Many organizations struggle with this challenge, where individual excellence doesn’t always translate into collective achievement. High-performing teams, whether in business, sports, or mission-driven organizations, thrive because they have a clear framework that fosters trust, resilience, and accountability.

This interactive program, led by UCLA’s Professor Iris Firstenberg, explores the key elements of building and sustaining extraordinary teams. Participants will examine what it takes to create a strong team identity, reinforce accountability, and establish a culture where individuals feel empowered to learn from mistakes and grow. Through practical discussions and real-world applications, attendees will gain strategies to strengthen collaboration, celebrate achievements that drive long-term success, and ensure their teams are not just talented, but truly high-performing.

DR. IRIS FIRSTENBERG

 

Dr. Iris Firstenberg is an Adjunct Professor of Psychology, UCLA and Adjunct Professor of Management at UCLA Anderson. She specializes in strategies for creative problem solving and innovative thinking. She also conducts programs on creativity and innovation for a wide cross-section of Fortune 500 organizations, including companies in aerospace, software, automotive, healthcare, entertainment, defense, telecommunications, energy, financial services, retail, and pharmaceuticals, as well as government agencies such as NASA.

Her latest book, Extraordinary Outcomes: Shaping an Otherwise Unpredictable Future (John Wiley & Sons, 2014), provides a practical framework to help organizations navigate in a world of uncertainty. Dr. Firstenberg is the recipient of the 2002 UCLA Department of Psychology Faculty Distinguished Teaching Award and the 2011 UCLA Extension Distinguished Teaching Award.


WHAT YOU WILL LEARN

 
  • Establish shared values and standards that shape daily actions and foster a cohesive, purpose-driven team culture.
  • Implement strategies that recognize achievements, reinforce team standards, and inspire ongoing growth.
  • Learn techniques to create an environment where team members feel safe to admit mistakes, ask for help, and quickly recover from setbacks.
  • Design frameworks that ensure sustained commitment, resilience, and enthusiasm, even in the face of challenges.


TOPICS COVERED

 

Defining Purpose and Building Extraordinary Teams

  • Why hiring top talent isn’t enough for project success
  • Key attributes of high-performing teams and how leaders can cultivate them
  • Introducing the framework for driving alignment and team effectiveness

Fostering Collaboration and Accountability

  • Establishing a structured system that aligns team behaviors and goals
  • Creating a shared mindset that drives motivation and accountability
  • Celebrating progress to reinforce team cohesion and long-term success

Embracing Challenges and Strengthening Team Resilience

  • Acknowledging setbacks and learning from failures without blame
  • Implementing protocols for quick recovery and continuous improvement
  • Ensuring psychological safety so team members feel empowered to ask for help and grow

Program Level: Beginner/Intermediate
Delivery Method: Group Internet Based (Zoom platform)
Prerequisites: None
Advanced Preparation: None
Participants will earn 3 CPE credits or 3 PDC credits
Field of Study: Personal Development
 
PLEASE NOTE: All virtual programs are held using the Zoom web application. If you do not have Zoom, or if it is not approved for use in your organization, you can log in using your personal device (tablet or phone). If you would like to test Zoom to be sure it is working on your computer or portable device, you can do so by going to: https://zoom.us/test.
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