Employees who are deservingly promoted into managerial positions because they do well in their current jobs but they often need additional support and better preparation if they're to successfully manage and lead others. In order to be successful and ensure the productivity of the people they supervise, managers need to develop a critical set of skills related to performance management, motivation, team development, communication, delegation, and priority management skills.
This program focuses on equipping managers with the knowledge and tools they need to effectively manage people and increase productivity in their areas of responsibility. Participants explore basic managerial concepts, discuss common situations and challenges and learn how to apply specific strategies and tools to successfully manage people.
Ellen is amazing! Her energy, charisma and expertise are highly effective in providing engaging programs that work great in either live in-person or virtual settings!
Dr. Ellen Burts-Cooper has spent over two decades providing personal and professional development training, coaching, and consultation. She has been featured in Time Magazine, Black Voices, Smart Business Magazine, Bloomberg BusinessWeek, Cleveland Jewish News, Cleveland.com, and Crain's Cleveland Business.
She is also the author of two books aMAZEing Organizational Teams: Navigating 7 Critical Attributes for Cohesion, Productivity and Resilience and Canine Instinct: A Guide to Survival and Advancement in Corporate America. Previously, Ellen was a Senior Vice President and Senior Director of Operational Excellence, IT Performance Management, and Governance for PNC Financial Services. Before the financial services industry, Ellen worked in the electronics industry, leading global teams in several functions at 3M Company.
She earned a BS in chemistry from Stillman College in Tuscaloosa, AL, her Ph.D. in organic/polymer chemistry from Virginia Tech in Blacksburg, VA, her MBA from the University of Minnesota, Carlson School of Business, and her Lean Six Sigma Master Black Belt certification from 3M Company.