with Dr. Ellen Burts-Cooper
November 16, 2021
11 AM - 2 PM Eastern Time
$395 (US) per person

Book by Dr. Ellen Burts-Cooper
Book by Dr. Ellen Burts-Cooper



Employees who are deservingly promoted into managerial positions because they do well in their current jobs but they often need additional support and better preparation if they're to successfully manage and lead others. In order to be successful and ensure the productivity of the people they supervise, managers need to develop a critical set of skills related to performance management, motivation, team development, communication, delegation, and priority management skills.

This program focuses on equipping managers with the knowledge and tools they need to effectively manage people and increase productivity in their areas of responsibility. Participants explore basic managerial concepts, discuss common situations and challenges and learn how to apply specific strategies and tools to successfully manage people.

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Ellen is amazing! Her energy, charisma and expertise are highly effective in providing engaging programs that work great in either live in-person or virtual settings!
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Dr. Ellen Burts-Cooper has been featured in Time Magazine, Black Voices, Smart Business Magazine, Bloomberg BusinessWeek, Cleveland Jewish News, and Crain's Cleveland Business. She is on faculty at Case Western Reserve University in the Weatherhead Executive Education Program. Previously, Ellen served as a Senior Vice President and Senior Director of Operational Excellence, IT Performance Management and Governance for PNC Financial Services. Prior to the financial services industry, Ellen worked in the electronics industry where she led global teams in several functions at 3M Company in St. Paul, MN.

She is the author of the books "aMAZEing Organizational Teams: Navigating 7 Critical Attributes for Cohesion, Productivity and Resilience" and "Canine Instinct: A Guide to Survival and Advancement in Corporate America."

She earned a BS in chemistry from Stillman College in Tuscaloosa, AL, her PhD in organic/polymer chemistry from Virginia Tech in Blacksburg, VA, her MBA from the University of Minnesota, Carlson School of Business, and her Lean Six Sigma Master Black Belt certification from 3M Company.


Manage self and team through leadership techniques
Motivate through goal and metric setting
Convey the most important information through effective communication and meeting management
Select the most critical work through project prioritization
Empower through effective delegation
Provide tools for proper project execution
Ensure accountability by monitoring progress through metrics

Delivery Method: Group Internet Based (Zoom platform)
Prerequisites: None
Program Level: Beginner/Intermediate
Advanced Preparation: None
Participants will earn 3.5 CPE credits and 3 PDC credits
PLEASE NOTE: All virtual programs are held using the Zoom web application. If you do not have Zoom, or if it is not approved for use in your organization, you can log in using your personal device (tablet or phone). If you would like to test Zoom to be sure it is working on your computer or portable device, you can do so by going to:
If your organization needs information for whitelisting Zoom you can find it by clicking here.
For more information regarding refund, complaint and program cancellation policies, please contact our corporate office at 775.322.8222