In times of change and uncertainty, people look to leaders for clarity, confidence, and guidance. To become a trusted leader who inspires loyalty and action, focus on three key skills: building trust, telling impactful stories, and delivering tough news with care.
Trust is the foundation of effective leadership but often falters in uncertain times. This program will help you identify threats to trust—like inconsistent communication or unclear decisions—and teach you how to build trust on three levels, creating credibility and reliability that endure challenges.
Leadership isn’t just about strategy—it’s about inspiring belief and driving action. Storytelling, known as "the language of leadership," is a powerful way to engage and unite teams. You’ll learn to create compelling narratives that align teams and help them navigate change with confidence.
Delivering bad news is one of leadership’s toughest tasks, yet unavoidable in difficult times. How you handle it can either harm trust or reinforce it. This program introduces a three-step framework—Preparation, Delivery, and Transition—to help you communicate tough messages with transparency and empathy, keeping your team engaged and supported.
By the end of this program, you’ll have the tools to lead authentically, communicate effectively, and face challenges with confidence. You’ll not only inspire your team to follow—you’ll earn their trust and belief.
Dr. Robert J. Bies is a Professor of Management and Founder of the Executive Masters in Leadership Program at the McDonough School of Business at Georgetown University. In addition, he is co-author of the book Getting Even: The Truth About Workplace Revenge-And How to Stop It, which Jossey-Bass publishes.
Dr. Bies has received the Best Teacher award at Northwestern University's Kellogg School of Management. At Georgetown, he has twice received the Joseph Le Moine Award for Undergraduate and Graduate Teaching Excellence at the McDonough School of Business; he received the Outstanding Professor of the International Executive MBA Program (IEMBA-2) at the McDonough School of Business; he received the Outstanding Professor of the Executive Master's in Leadership Program (2008) at the McDonough School of Business; he received the Academic Council Professor of the Year Student Choice Award (2011) at the McDonough School of Business; he was voted MBA Professor of the Year by MBA students at the McDonough School of Business, Spring 2011; and he was voted Outstanding Professor of the Global Executive MBA Program (2012) at the McDonough School of Business.