Emotional Engagement for Leaders:
How to Shift Resistance into Positive, Self-Directed Action
November 9, 2017 with Dr. Marcia Reynolds
Most employees today, especially Millennials, want to be developed for future possibilities in frequent, two-way conversations with their leaders and be emotionally engaged by their work. Leaders who know when and how to connect with and emotionally engage individuals and teams not only earn loyalty and trust, they create an environment that supports creativity and innovation. This program teaches leaders to be more aware of the impact they have on others and how to choose words, actions and emotions to inspire others to excel. From handling a difficult conversation to creating an encouraging workplace, participants will learn how to keep...