Scotland Seminars

Local Contact Information:
Graeme Wilkinson
+44 7796 938102

View/Print Region Schedules

Managing Competing Demands:
Getting It Done and Having a Life
August 30, 2018 with Dr. David Posen
Work-Life Balance is no longer a luxury. It's a necessity for good health, energy and productivity. The objectives of this dynamic, interactive session are to help participants: (1) develop a clear picture of the Work-Life Balance they would like to achieve (2) identify obstacles that stand in the way of achieving their desired balance (3) develop a repertoire of action strategies and tools for overcoming current obstacles and any that may arise in the future and (4) develop their own personal action plan which is concrete, practical and achievable.
The Science and Practice of Crafting Everlasting Customer Loyalty
September 18, 2018 with Chris Daffy
This workshop explains how the latest Customer Experience Management techniques are used to develop and implement a business strategy that will deliver industry and/or sector leading business performance. It also shows how exceptional service delivery may be harnessed to drive cultural change, motivate employees and create worthwhile differentiation and sustainable competitive advantage.
The Art of Diagnosis:
Solving the Right Problem the First Time
October 11, 2018 with Dr. Jackson Nickerson
The Art of Diagnosis provides new insights into how individuals and teams can solve the right problem the first time. The critical challenge is that all too often when tackling problems, individuals and teams suffer from a set of biases and impediments that cause them to focus prematurely on problem solving and "jump to solutions". In contrast, this program focuses on the art of comprehensively formulating problems before solving them. Participants will learn a variety of specific and proven processes to help them and their teams solve the right problem the first time.
Managing AND Leading:
7 Strategies to Help You Excel at Both
November 8, 2018 with Ann Tardy
This session will explore the essential strategies and techniques required to powerfully lead and manage simultaneously from the same role. Being a manager is one of the most arduous and yet most valuable roles in any organization. The challenge lies in dealing with the expectations of those above and below you while also contributing to people's success around you. When you master this, you will discover how to impact any organization from the middle. You will leave this class with the skills needed to powerfully evolve into a successful Manager. 
Brain Chains:
Unleash the Brain's Full Potential in a Hyperconnected, Multitasking World
December 5, 2018 with Dr. Theo Compernolle
Our brain is our most important tool for achieving success and happiness, but most professionals, even at the very top of organizations, know little about the brain or about how brain science can be utilized for professional success. This session will give you a better, solidly science-based and practical insight in the "user manual" of the human brain. Do you want to achieve the best possible synergy between your amazing brain and your beloved information and communication technology, all while decreasing stress and promoting intellectual productivity, creativity and safety? If so, then this session is for you! Special attention will...

IMS Seminars may be eligible for the following educational credits:

Contact your regional chair person for specific details.

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