December 5, 2018 with Dr. Michael Brenner
The benefits of an accountable workplace are well-known: less turnover, greater trust, and increased engagement. Balls don’t get dropped, promises don’t slip through the cracks, and people expend time and energy finding solutions, not placing blame. Why then are so many organizations facing an accountability crisis, one in which a steady diet of fault-finding, accusations, and finger-pointing steadily eats away at morale and productivity? And what can be done to create a culture where people are willing to step up and answer for the outcomes of their choices, actions, and behaviors? After all, isn’t it easier to look the other way...