EMOTIONAL ENGAGEMENT FOR LEADERS: HOW TO SHIFT RESISTANCE INTO POSITIVE, SELF-DIRECTED ACTION
with Dr. Marcia Reynolds
November 09, 2017, 9:00 AM - 4:00 PM
$425 (US) per person
Jefferson Country Club
7271 Jefferson Meadows Drive, Blacklick, OH 43004
(614)-759-7500

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Book by Dr. Marcia Reynolds
Book by Dr. Marcia Reynolds

EMOTIONAL ENGAGEMENT FOR LEADERS: HOW TO SHIFT RESISTANCE INTO POSITIVE, SELF-DIRECTED ACTION

 
Most employees today, especially Millennials, want to be developed for future possibilities in frequent, two-way conversations with their leaders and be emotionally engaged by their work. Leaders who know when and how to connect with and emotionally engage individuals and teams not only earn loyalty and trust, they create an environment that supports creativity and innovation. This program teaches leaders to be more aware of the impact they have on others and how to choose words, actions and emotions to inspire others to excel. From handling a difficult conversation to creating an encouraging workplace, participants will learn how to keep positive energy moving forward at work.

DR. MARCIA REYNOLDS

 

Dr. Marcia Reynolds, MCC, is fascinated by the brain, especially what triggers feelings of connection, commitment, and possibility. She draws on her research as she helps leaders have more effective conversations where they shift even difficult conversations into difference-making moments. She has delivered both executive coaching and training programs in 38 countries and to top universities including the Harvard Kennedy School, Cornell University, and the Moscow School of Management (Russia). Her expertise is in emotional intelligence and transformational coaching skills.

Prior to starting her own business, her greatest success came from designing the employee development program for a global semiconductor manufacturing company facing bankruptcy. Within three years, the company turned around and became the #1 stock market success in in the US in 1993.

Dr. Reynolds is a pioneer in the coaching profession. She was one of the first members and the 5th global president of the International Coach Federation and has returned to the board as a Global Director. She is also a past president of the Association for Coach Training Organizations, the training director for the Healthcare Coaching Institute at Virginia Tech, and on faculty for the International Coach Academy in Russia and Create China Coaching in China. She was recognized by the Global Gurus top 30 as the #5 coach in the world.

Interviews and excerpts from Marcia's books Outsmart Your Brain, Wander Woman, and The Discomfort Zone: How Leaders Turn Difficult Conversations into Breakthroughs have appeared in many places including Fast Company, Psychology Today, Forbes.com, CNN.com, and The Wall Street Journal and she has appeared on ABC World News.

Marcia's doctoral degree is in organizational psychology and she has two master's degrees in education and communications.


TOPICS COVERED

 
  Beyond emotional intelligence – transforming negative situations into positive results
  • Look at the increasing need for emotional engagement in today’s workplace 
  • Identify how the emotional brain can either hinder or help change efforts
  • Learn the three essential elements for establishing rapport and building trust: intention, emotions, and respect
Developing your leadership presence
  • Become emotionally “self-alert”
  • Shift, set and maintain the emotional tone of a conversation
  • Identify your own emotional triggers and manage them during a conversation
 How to “listen to” people instead of “listen for” entry points in a development conversation
  • Shift your listening positions to identify triggers in others
  • Understand and work with other people’s emotions in a conversation
  • Use mirroring and powerful questions to shift someone’s perspective

  Managing change 
  • Identify the three points of resistance: willingness, desire and courage
  • Change the perspective of a conversation from problems to possibilities
  • Practice using emotional intelligence to shift a negative conversation into positive results

Creating a connecting culture
  • Cultivate an environment where engaged listening is everyday practice
  • Create your personal development plan to embed your skills

GUIDE TO PARTICIPANT SELECTION

 
Senior Leaders
APPLICABLE IF IT MATCHES A DEVELOPMENT NEED
Mid-Level-Leaders
PRIMARY TARGET AUDIENCE
Emerging Leaders and Functional Experts
PRIMARY TARGET AUDIENCE


Program Level: Beginner/Intermediate
Delivery Method: Group Internet Based (Zoom platform)
Prerequisites: None
Advanced Preparation: None
Participants will earn 3 CPE credits or 3 PDC credits
Field of Study: Personal Development
 
PLEASE NOTE: All virtual programs are held using the Zoom web application. If you do not have Zoom, or if it is not approved for use in your organization, you can log in using your personal device (tablet or phone). If you would like to test Zoom to be sure it is working on your computer or portable device, you can do so by going to: https://zoom.us/test.
If your organization needs information for whitelisting Zoom you can find it by clicking here.
For more information regarding refund, complaint and program cancellation policies click here, or contact our corporate office at 775.322.8222. You may also view our NASBA Statement here.