Previously, Dr. Robbins worked as a personnel research psychologist for the US Civil Service Commission as manager of personnel development for Burlington Northern, and corporate manager of organizational development for Honeywell. He's a member of the American Psychological Association and American Society of Training and Development, and author/co-author of five books: Turf Wars: Moving from Competition to Collaboration, How to Speak and Listen Effectively, the highly acclaimed Why Teams Don't Work, winner of the 1995 Financial Times/Booz, Allen, Hamilton Global Business Book Award, Why Change Doesn't Work, and TransCompetition, published as a lead book with McGraw-Hill's new Business Week Books, and a previous IMS Book of the Month selection. Dr. Robbins received his doctorate in clinical psychology from East Texas State University.