Dealing with Difficult People:
Bringing Out the Best in Others
November 15, 2017 with Dr. Richard Brinkman
Dr. Brinkman says, “Communication is like a phone number, you need all the correct digits and in the right order.” Dr. Rick will share his proven strategies to handle: Whining, Negativity, Attacks, Tantrums, Snipers, Know-it-Alls, Think-They- Know-it-Alls, as well as Yes, Maybe and Nothing people.  The examples and practical skills in this seminar will immediately transform behaviors that used to strain all relationships, both business and personal! It will even include special contexts like email communications, phone and meetings. 
Effective Coaching Skills for Busy Managers
December 5, 2017 with Dr. Tim Ursiny
In this highly interactive program participants will: (1) Learn how to create ownership and urgency from those they lead; (2) practice specific coaching skills and tools to bring out the best in others; (3) learn keys and a format to managing their coaching time; (4) explore a 12-minute coaching model that creates positive accountability and results; (5) coach each other on real issues that impact their business; (6) work with specific tools to help blocked or stuck employees; and (7) learn how to coach different personalities on their team....
A Leader's Guide to Building a High-Performance Workplace
January 24, 2018 with Dr. Clinton Longenecker
This dynamic, interactive and hands-on learning experience will: provide specific tools to help leaders better understand the causes of managerial failure; equip managers to better focus their people and themselves on desired outcomes; help leaders effectively equip their people to perform at higher levels; demonstrate the importance of creating a working environment that fosters better results; encouraging managers to maximize people power and will make a strong case for developing both people and processes in your quest for better results.
Surefire Ways to Engage in High Stakes and Difficult Conversations
February 22, 2018 with Dr. Debbye Turner Bell
No one likes confrontation and conflict but they are inevitable in our professional and personal lives. The key to success in handling high stakes, difficult, and consequential conversations is understanding typical human behavior and your own behavioral tendencies. This session will give you tools to plan and have constructive conversations on difficult and high stakes topics. During the session, participants will practice techniques in de-escalating emotional confrontations, approaching negative topics in a positive manner, and responding appropriately to criticism and accusation through role-play, skills practice, and interactive...
Critical Success Factors for Women Leaders
March 14, 2018 with Ms. Sara King
In this session, women leaders will examine their own profile of success and areas for development. They will also focus on the key ingredients that continue to hold women back: not developing and articulating a leadership vision, not paying attention to the political landscape, and not strengthening the breadth and depth of relationships. They will leave this session with practical tools and individual insights to apply in their current roles.

IMS Seminars may be eligible for the following educational credits:


Contact your regional chair person for specific details.

Contact your local IMS Chair for more information.