Session Outline

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The Manager as Coach: Critical Skills for Achieving High Performance.
with Bill Hawkins

Date: August 20, 2019
Session Time: 9:00 AM - 4:00 PM

Location Information:
Overland Park Convention Center
6000 College Blvd, Overland Park, KS 66211
Session Description
Mr. Hawkins will provide tools, introduce techniques, and discuss strategies to help you take performance to the next level. In this workshop participants will examine the latest techniques in coaching designed to improve performance, change behavior, increase engagement, support development, and build teamwork.

Mr. Bill Hawkins is an expert in leadership effectiveness. In association with Marshall Goldsmith Partners he has worked with over twenty Fortune 500 companies in seventeen countries. Mr. Hawkins began his career working for a division of Johnson & Johnson in sales, marketing, and product management positions. He then joined Boston Scientific Corporation as Director and then Vice President of Sales and Marketing. For the last fifteen years Mr. Hawkins has worked with organizations to identify and develop high potential leaders. During this time he has designed and facilitated leadership-training workshops with leading organizations on five continents. He also coaches leaders individually to increase personal effectiveness.  With his blend of consulting and management experience, Bill brings a breadth of understanding and insight to "real world" situations. Aside from his work with major corporations, Mr. Hawkins has donated his services to the International Red Cross / Red Crescent, the New York Association for New Americans, and the Girl Scouts of the USA. He holds a BS from Drake University, and an MBA from Indiana University. He is member of the Learning Network, the Peter Drucker Foundation "Thought Leaders Forum", and is listed in Who`s Who in International Business. Mr. Hawkins is a contributing author in the Peter Drucker Foundation book The Organization of the Future, (Jossey-Bass, l997). He is also a contributing author in Coaching for Leadership (Jossey-Bass, 2003), Change Champion’s Fieldguide (Best Practice Publications, 2008), and What Got You Here Won’t Get You There – In Sales (McGraw Hill, 2011).
Time Allocation - Topics

15% The Success Delusion – why people resist change

  • Four key beliefs of successful people
  • Learning what to do and what to avoid

20% Coaching for Development

  • Encouraging feedback
  • Importance of follow up

15% Encouraging Developmental Suggestions (class exercise)

  • Feedforward instead of feedback
  • Application back on the job

20% Coaching for Behavior Change

  • When this process works -- when it won't
  • Mini-survey to track results for measurable results

10% Coaching (seasoned veterans) for Engagement

  • 6 Question technique
  • Challenging new ways to learn

15% Teambuilding without Time Wasting

  • Targeting team issues and individual issues
  • Involving every member of the team

5% Determining -- What is Most Important

  • Personal goals
  • Professional development
Guide to Participant Selection
1 indicates primary target audience.
2 indicates a good fit if the level of material is appropriate.
3 indicates (in the opinion of the institute and the faculty) very limited applicability.
Senior Executive
(Pres, Exec & Sr VP)
(VP & Gen'l Mgr)
Senior Managers
(Div & Reg. Mgrs)
Middle Managers
& Superintendents
Adaptability, Communication, Developmental Perspective, Empathy, Interpersonal Relations, Judgment, Motivation
Decision Making, Use of Authority, Delegation, Direction, Coordination, Guidance, Discipline, Follow Up
Problem Identification, Analysis, Evaluating Alternative Solutions, Developing Specific Plans, Generate and Obtain Plan Support

Introductory    Intermediate    Advanced
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