Session Outline

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The Power of Accountability: Build Engagement, Collaboration and Trust
with Dr. Michael Brenner

Date: February 12, 2019
Session Time: 9:00 AM - 4:00 PM

Location Information:
Springfield Country Club
400 West Sproul Rd., Springfield, PA 19064
(610) 690-7600
Session Description
Research shows that accountable teams flat-out perform better than less accountable ones. Employees are more committed to the work. Innovative problem-solving increases. Morale and engagement skyrocket. Customer service improves dramatically. But accountable teams don't just happen by chance or by mandate; accountability only results when a team collectively embraces it as a key value and views accountable behavior as a non-negotiable norm.

Dr. Michael Brenner, president of Right Chord Leadership LLC, is an international leadership consultant, executive coach, keynote speaker, author, and professional musician. He has taught courses at Immaculata University, Temple University, and La Salle University in organizational behavior, negotiations, systems dynamics, interpersonal communication, and the sociology of work. Dr. Brenner earned a doctorate in adult learning and leadership from Columbia University and a masters degree in adult and organizational development from Temple University. He has worked with a variety of well-known organizations including SAP, QVC, Children’s Hospital of Philadelphia, Godiva, Boeing, the Federal Reserve Bank of Philadelphia, and Sri Lankan manufacturer Maliban. He is Past President of the Greater Philadelphia chapter of the Association for Talent Development (ATD) and has been a featured speaker at many industry events and conferences. Dr. Brenner has published several articles and is currently writing a book on high performance teams. An accomplished saxophone player, Dr. Brenner has performed on stages around the world and frequently utilizes music and improvisation in his workshops to demonstrate principles of leadership and teamwork.
Time Allocation - Topics

10% What is accountability and why does it matter?

10% Why aren’t we more accountable?

25% Developing personal accountability – it starts with you

25% The CHORDS Model: Creating an accountable culture

20% Skills practice

10% Peer coaching

Guide to Participant Selection
1 indicates primary target audience.
2 indicates a good fit if the level of material is appropriate.
3 indicates (in the opinion of the institute and the faculty) very limited applicability.
Senior Executive
(Pres, Exec & Sr VP)
(VP & Gen'l Mgr)
Senior Managers
(Div & Reg. Mgrs)
Middle Managers
& Superintendents
Accelerating Performance Improvement, Adaptability, Creativeness, Decisiveness, Initiative, Leading Change
Leveraging Continuous Improvement Processes, Building Teamwork, Problem Identification, Evaluating Alternative Solutions, Developing Specific Plans, Determining Required Resources
Executing Performance Improvement Initiatives, Decision Making, Delegation, Coordination

Introductory    Intermediate    Advanced
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