Session Outline

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Nobody Wins the Blame Game: Building an Accountable Workplace
with Dr. Michael Brenner

Date: September 20, 2018
Session Time: 9:00 AM - 4:00 PM

Location Information:
Forest Hills Country Club
36 Forest Club Dr., Chesterfield, MO 63005
(636) 227-5030
Session Description
Business author and consultant Tom Peters once claimed that the most exercised part of the human body in corporate America is the index finger.  This shouldn’t be surprising given the amount of blaming, accusing and finger-pointing that occurs in workplaces every day.  Why aren’t employees more accountable, i.e. willing to answer for the outcomes of their choices, actions, and behaviors?  The answer is simple: they fear punishment when things go wrong.  But research shows organizations that encourage learning from mistakes and discourage finger-pointing tend to be more successful.  When constant threat of rebuke is eliminated, employees can focus on doing great work rather than worrying about being chastised.  

Dr. Michael Brenner, president of Right Chord Leadership LLC, is an international leadership consultant, executive coach, speaker, author, and professional jazz musician. He has taught courses at Immaculata University, Temple University, and La Salle University in organizational behavior, negotiations, systems dynamics, interpersonal communication, and the sociology of work. Dr. Brenner earned a doctorate in adult learning and leadership from Columbia University. His dissertation research on arts-based learning provides much of the content for this session. He has worked with a variety of well-known organizations including SAP, QVC, Children’s Hospital of Philadelphia, Godiva, Boeing, and Sri Lankan manufacturer Maliban in the areas of communication, conflict resolution, and engagement. He is Past President of the Greater Philadelphia chapter of the Association for Talent Development (ATD) and has been a featured speaker at many industry events and conferences. In 2015, Dr. Brenner had the privilege of delivering several workshops in Sri Lanka; last year, he presented on the topic of influential leadership in Melbourne, Australia. Dr. Brenner has published several articles in TD magazine and elsewhere. He is currently working on a book titled Striking the Right Chord: Lessons in Leadership, Teamwork, and Innovation from the World’s Greatest Musicians.
Time Allocation - Topics
5%          What is accountability and why does it matter?

10%         Why aren’t we more accountable at work? 10% How accountability promotes trust and integrity

15%         Accountability and ethics: how they’re connected

20%         Developing personal accountability – it starts with you

20%         Creating an accountable culture

15%         Skills practice  

5%          Journaling

Guide to Participant Selection
1 indicates primary target audience.
2 indicates a good fit if the level of material is appropriate.
3 indicates (in the opinion of the institute and the faculty) very limited applicability.
Senior Executive
(Pres, Exec & Sr VP)
(VP & Gen'l Mgr)
Senior Managers
(Div & Reg. Mgrs)
Middle Managers
& Superintendents
Personal and team accountability, joint accountability, alignment, communication, growth and development, seeing the difficult challenges, greater personal and team ownership.
Personal development through feedback, personal initiative
Self-esteem, personal pride of ownership

Introductory    Intermediate    Advanced
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