BUILDING WORKPLACE TRUST: OPTIMIZING RELATIONSHIPS, TEAMWORK, AND PERFORMANCE
with Dr. Michelle Reina
December 05, 2018, 9:00 AM - 4:00 PM
$425 (US) per person
Embassy Suites by Hilton
5800 Rockside Woods Blvd, Independence, OH 44131
(216) 986-9900

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Book by Dr. Michelle Reina
Book by Dr. Michelle Reina

BUILDING WORKPLACE TRUST: OPTIMIZING RELATIONSHIPS, TEAMWORK, AND PERFORMANCE

 
Optimal relationships - relationships that fuel exceptional teamwork and performance - are built on a foundation of trust. Do you have relationships at work that suffer from compromised trust? In this interactive session, you'll learn the only real way to repair those relationships - and even optimize them - through trust building. You'll learn the sixteen behaviors driving the Dimensions of Trust: The Three Cs™. You'll get a language to talk about trust-related issues constructively. You'll gain pragmatic trust building skills and proven, practical steps to rebuild trust when it has been broken. You'll be positioned to shift behavior and break through to high trust, high performing relationships and teams. 

DR. MICHELLE REINA

 
Michelle L. Reina, Ph.D. along with her partner, Dennis S. Reina, Ph.D., are pioneering, preeminent experts on building and rebuilding trust to drive business results. They are co-authors of the award-winning, best-selling books, Trust and Betrayal in the Workplace: Building Effective Relationships in Your Organization and Rebuilding Trust in the Workplace: Seven Steps to Renew Confidence, Commitment and Energy (Berrett-Koehler)Sought-after as thought leaders for over 20 years, they co-founded the Reina Trust Building Institute, a global enterprise specializing in measuring, developing, and restoring workplace trust. Recently awarded the Global Strategic Leadership Award at the 2012 World HRD Congress in Mumbai, India. Among their clients: American Express, Ben & Jerry's, Case Western University, Dartmouth Hitchcock Healthcare, Harvard University, Johnson & Johnson, Lincoln Financial, MillerCoors, Nokia, Sandia National Labs, Toyota, Turner Broadcasting (CNN), U.S. Treasury and Walt Disney World. Their work has been featured in New York Times, Wall Street Journal, Bloomberg's Business Week, Harvard Management Update, Time, USA Today and on national radio & TV including CNN and CNBC. Most important, perhaps, given these volatile, uncertain, complex, and ambiguous times, their work in helping leaders and organizations rebuild trust is profoundly important.

TOPICS COVERED

 
Understand the business case for trust- why it is important to pay attention to trust dynamics in the workplace. 
  •  How change impacts trust, employee engagement, and performance. 
  • What you can do to effectively navigate and minimize the negative consequences of change. 
Develop a shared understanding and a common language of trust.
  •  What trust means and the 3 types and 16 behaviors that build it. 
Learn how trust is linked to employee engagement, performance and change.
  • The behaviors that support employee engagement, improve performance and the organization’s ability to adapt quickly to changing market conditions. 
Understand behaviors that break trust and how they get in the way of results. 
  • The subtle and unintentional ways trust is broken and what you need to be aware of. 

Learn how to rebuild trust to re-engage people, strengthen performance and develop skills to successfully navigate change. 
  • The seven steps to rebuild and sustain trust and navigate change.
  • Learn to eliminate trust busters and overcome obstacles to getting work done. 
Gain Trust Building® skills to drive engagement, improve performance and successfully navigate change.
  • Learn how to measure and monitor trust within your team or with you as a leader with research based surveys. 
  • Learn a practically proven approach so that your organization becomes a place where people WANT to produce!

GUIDE TO PARTICIPANT SELECTION

 
Senior Leaders
APPLICABLE IF IT MATCHES A DEVELOPMENT NEED
Mid-Level-Leaders
PRIMARY TARGET AUDIENCE
Emerging Leaders and Functional Experts
PRIMARY TARGET AUDIENCE


Program Level: Beginner/Intermediate
Delivery Method: Group Internet Based (Zoom platform)
Prerequisites: None
Advanced Preparation: None
Participants will earn 3 CPE credits or 3 PDC credits
Field of Study: Personal Development
 
PLEASE NOTE: All virtual programs are held using the Zoom web application. If you do not have Zoom, or if it is not approved for use in your organization, you can log in using your personal device (tablet or phone). If you would like to test Zoom to be sure it is working on your computer or portable device, you can do so by going to: https://zoom.us/test.
If your organization needs information for whitelisting Zoom you can find it by clicking here.
For more information regarding refund, complaint and program cancellation policies click here, or contact our corporate office at 775.322.8222. You may also view our NASBA Statement here.