DESIGN THINKING FOR PROBLEM SOLVING AND IMPROVING PROFITABILITY
with Dr. John Pourdehnad
June 07, 2017, 9:00 AM - 4:00 PM
495 (CAD) + HST per person
Board of Trade
77 Adelaide Street West, Toronto Ontario M5X 1C1
416-364-1211

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DESIGN THINKING FOR PROBLEM SOLVING AND IMPROVING PROFITABILITY

 
This seminar is designed to introduce a set of systems and design thinking concepts and principles that enable you to develop an understanding of complex situations to cope with the challenges of value migration in your organization. Using actual organizational experiences, participants will learn a new framework to create value through the design of great products, experiences and services. Specifically, designing an innovative business model that can successfully operate in diverse organizational contexts (simple, complicated and complex), each of which requires a different approach to planning, management, leadership and decision-making. In particular, participants will learn how to avoid solving wrong problems by integrating a systems thinking mindset with a design thinking methodology. Situation awareness, planning when forecasting is not possible, anticipation through pattern recognition and avoiding “strategic blindness” will be discussed.

DR. JOHN POURDEHNAD

 
An educator/consultant in the field of strategic management and change, using systems thinking as a worldview and design thinking as a methodology to solve complex interactive problems. He also holds a faculty appointment in the graduate studies program of Organizational Dynamics at the University of Pennsylvania. His career spans more than three decades working in management, consulting, education and research. He has held senior global management positions in industries including automotive, household appliances and hi-tech. As a scholar-practitioner he has consulted with large and small for-profit and not-for-profit organizations across many industries and with government agencies helping management and leadership teams develop strategic plans and transformational roadmaps.

TOPICS COVERED

 
        What are the factors that give impetus for changing your thinking – The need for a paradigm shift -- Einstein told us we will need to use new ways of thinking to solve complex intractable problems.

        A Leader’s framework for decision making to address the volatility, uncertainty, complexity and ambiguity (VUCA) of the contemporary world

        Systems thinking: Thinking about the organization and the world through the concept of “system.” Understanding complexity generated by the complex interdependencies of systems in dynamic situations. Looking at the whole picture.

        Design thinking: a solution-based approach for complex problem solving and creating innovative business solutions. Specifically, designing a useful value proposition for the primary stakeholders.

        Implications of systems and design thinking on the triple bottom line of the organization with respect to performance

        Integrating systems and design thinking into your everyday thinking and behavior

        Experiential learning: Real world challenges

GUIDE TO PARTICIPANT SELECTION

 
Senior Leaders
APPLICABLE IF IT MATCHES A DEVELOPMENT NEED
Mid-Level-Leaders
PRIMARY TARGET AUDIENCE
Emerging Leaders and Functional Experts
PRIMARY TARGET AUDIENCE


Program Level: Beginner/Intermediate
Delivery Method: Group Internet Based (Zoom platform)
Prerequisites: None
Advanced Preparation: None
Participants will earn 3 CPE credits or 3 PDC credits
Field of Study: Personal Development
 
PLEASE NOTE: All virtual programs are held using the Zoom web application. If you do not have Zoom, or if it is not approved for use in your organization, you can log in using your personal device (tablet or phone). If you would like to test Zoom to be sure it is working on your computer or portable device, you can do so by going to: https://zoom.us/test.
If your organization needs information for whitelisting Zoom you can find it by clicking here.
For more information regarding refund, complaint and program cancellation policies click here, or contact our corporate office at 775.322.8222. You may also view our NASBA Statement here.