Session Outline

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Engaging, Developing and Retaining Talent: The Critical Role of the Manager
with Dr. Beverly Kaye

Date: October 11, 2017
Session Time: 9:00 AM - 4:00 PM

Location Information:
Brookside Golf Club
1133 Rosemont Avenue, Pasadena, CA 91103
(626) 585-3594
Session Description
Managers who are talent-minded know that they must engage and develop the individuals on their teams if their organizations and departments are to retain those employees and stay competitive. In order to engage talented people in today’s world, we must challenge them; challenges will keep them at the cutting edge of their professions and equip them to meet the organization’s present and future needs. This session will highlight practical strategies managers can use to engage and retain talent. It will provide tips, tools and techniques for understanding the dynamics of talent-focused leadership. Attendees will leave with practical action plans.
 
Biography

Dr. Beverly Kaye is one of the nation's leading authorities in career issues in the workplace. Her ground breaking career development, engagement and mentoring programs have been implemented by such leading corporations as American Express, DaimlerChrysler, Hartford Life, Macy's, Marriott International, Microsoft, Sprint, Starbucks, and Xerox. She is the founder and CEO of Career Systems International, the leader in the development and delivery of innovative, action-based, Talent Management solutions. Before earning a doctorate at UCLA, Bev did graduate work in organization development at MIT Sloan School of Management, and earned a Master's Degree from George Washington University. Bev has spent years researching corporate strategies for developing, engaging and retaining knowledge workers. Her book, Love 'Em or Lose 'Em: Getting Good People to Stay, (Berrett-Koehler, 3d Ed. 2005) co-authored with Sharon Jordan-Evans, has sold nearly a half million copies in 20 languages and has reached Wall Street Journal and Amazon best seller status. Learning Journeys (Davies-Black, 2001), edited by Dr. Kaye, is a collection of essays from top management experts. Love It, Don't Leave It: 26 Ways to Get What You Want at Work (Berrett-Koehler, 2003), also a WSJ best seller, is designed to put job satisfaction in the hands of the employee. In the early '80's, Dr. Kaye first published her now classic book, Up is NOT the Only Way (revised, Davies-Black, 1997), which foresaw the effects of leaner and flatter organizations on individual careers. Over the years, she has received many other honors and awards, including ASTD's National Career Development Award.
 
Time Allocation - Topics

50% Engaging and Retaining Critical Talent

  • The Business Case
  • The Model
  • Talent focused leaders
  • Develop people so they Grow
  • Talent Focused Leaders build Relationships that Breed Loyalty
  • Talent Focused Leaders create a Work Environment where People Thrive
  • Closure: Dialogue and Debate

50% Development Conversations Employees Want

  • The Business Case
  • The Critical Conversation
  • The Model
  • Hindsight Conversations: Skill Practice
  • Foresight Conversations: Skill Practice
  • Insight Conversations
  • Clues and Cues as Opportunities for Dialogue
  • Driving Engagement, Productivity, Innovation
Guide to Participant Selection
APPLICABILITY:
1 indicates primary target audience.
2 indicates a good fit if the level of material is appropriate.
3 indicates (in the opinion of the institute and the faculty) very limited applicability.
DepartmentAdminDistribEngrFincH.R.LegalMktngITOprPlngPchsgR&DSales
Senior Executive
(Pres, Exec & Sr VP)
3333333333333
Executive
(VP & Gen'l Mgr)
2333233333333
Senior Managers
(Div & Reg. Mgrs)
1221122111222
Middle Managers
& Superintendents
1111111111111
Focus
Primary -- LEADERSHIP DEVELOPMENT:
Adaptability, Communication, Developmental Perspective, Empathy, Interpersonal Relations, Judgment, Motivation
Secondary -- EXECUTING/CONTROLLING/EVALUATING:
Use of Authority, Delegation, Direction, Coordination, Guidance, Discipline,
Tertiary -- PLANNING/ORGANIZING:
Problem Identification, Analysis, Evaluating Alternative Solutions
Level

Introductory    Intermediate    Advanced
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