Session Outline

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Effective Coaching Techniques for Busy Managers
with Dr. Tim Ursiny

Date: March 12, 2019
Session Time: 9:00 AM - 4:00 PM

Location Information:
Federal Reserve Plaza
600 Atlantic Avenue Boston, MA
(617) 973-3000
Session Description
The old ways of leading people are over. A "command and control" approach to leadership results in lack of alignment, conflict, low commitment, low accountability, lack of harmony and low profitability. Top performing managers know that a coaching approach to management yields greater results and yet, creating the time to coach is a major obstacle for many leaders. This program focuses on how to coach in a time-efficient manner that creates incredible buy-in and performance. In this highly interactive program participants will: learn how to create ownership and urgency from those they lead; practice specific coaching skills and tools to bring out the best in others; learn keys and a format to managing their coaching time; explore a 12-minute coaching model that creates positive accountability and results; coach each other on real issues that impact their business; work with specific tools to help blocked or stuck employees; and learn how to coach different personalities on their team. Participants will leave this session with the skills and processes necessary to create accountability, positive morale and phenomenal results in a time-efficient format.

Dr. Tim Ursiny, founder of Advantage Coaching & Training Inc., is a speaker and certified business coach specializing in helping individuals reach peak performance and life satisfaction. His areas of expertise include communication skills, team building, confidence, coaching skills and dealing with change. He has written or co-written 13 books including “The Coward’s Guide to Conflict” which is in its fourth printing. Dr. Tim is a frequent speaker on a variety of topics that benefit individuals in the workplace and personal life. He has spoken for firms such as Wells Fargo Advisors, Raymond James, Morgan Stanley Wealth Management, UBS, LPL, and Invesco. Tim has been interviewed and appeared in The Bottom Line, The Chicago Tribune, People Magazine, Readers Digest, First for Women and other periodicals. He has also appeared on CNN radio news, VH-1 News, and Total Living.
Time Allocation - Topics

40% What is Coaching?

  • The Definition of Corporate Coaching
  • Core Beliefs about Corporate Coaching
  • A Specific 5-Step Model for the Coaching Conversation
  • Differences between Coaching, Managing, and Mentoring
  • How to Structure Formal Coaching

40% Key Coaching Skills

  • Goal-Setting and Powerful Questions
  • Creating a Culture of Positive Accountabilty
  • Listening Beyond Words
  • Power of /Intuition
  • Self-Management
  • Metacommunication and Dealing with Tough Coaching Conversations

20% Coaching Different Styles of People

Guide to Participant Selection
1 indicates primary target audience.
2 indicates a good fit if the level of material is appropriate.
3 indicates (in the opinion of the institute and the faculty) very limited applicability.
Senior Executive
(Pres, Exec & Sr VP)
(VP & Gen'l Mgr)
Senior Managers
(Div & Reg. Mgrs)
Middle Managers
& Superintendents
Adaptability, Communication, Developmental Perspective, Empathy, Interpersonal Relations, Judgment, Motivation
Decision Making, Use of Authority, Delegation, Direction, Coordination, Guidance, Discipline, Follow Up
Problem Identification, Analysis, Evaluating Alternative Solutions, Developing Specific Plans, Generate and Obtain Plan Support

Introductory    Intermediate    Advanced
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