Session Outline

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Nobody Wins the Blame Game: Building an Accountable Workplace
with Dr. Michael Brenner

Date: December 05, 2018
Session Time: 9:00 AM - 4:00 PM

Location Information:
Holiday Inn Crowne Plaza
2712 Southwest Freeway Houston, TX 77098
Session Description
The benefits of an accountable workplace are well-known: less turnover, greater trust, and increased engagement. Balls don’t get dropped, promises don’t slip through the cracks, and people expend time and energy finding solutions, not placing blame. Why then are so many organizations facing an accountability crisis, one in which a steady diet of fault-finding, accusations, and finger-pointing steadily eats away at morale and productivity? And what can be done to create a culture where people are willing to step up and answer for the outcomes of their choices, actions, and behaviors? After all, isn’t it easier to look the other way and insist “it’s not my fault”? Accountability doesn’t just happen; you have to design a culture where accountability is a natural outgrowth. In this interactive, thought-provoking session, we’ll begin our journey by reviewing key principles that amplify personal accountability, reduce “victim behavior,” and empower us to positively influence our environment. We’ll then discuss how to sustain a culture where accountability is “baked” into every interaction and mistakes present opportunities to learn and improve. You’ll learn the necessary tools for leaving the “blame game” behind and building a workplace where people want to be accountable!

Dr. Michael Brenner, president of Right Chord Leadership LLC, is an international leadership consultant, executive coach, keynote speaker, author, and professional musician. He has taught courses at Immaculata University, Temple University, and La Salle University in organizational behavior, negotiations, systems dynamics, interpersonal communication, and the sociology of work. Dr. Brenner earned a doctorate in adult learning and leadership from Columbia University and a masters degree in adult and organizational development from Temple University. He has worked with a variety of well-known organizations including SAP, QVC, Children’s Hospital of Philadelphia, Godiva, Boeing, the Federal Reserve Bank of Philadelphia, and Sri Lankan manufacturer Maliban. He is Past President of the Greater Philadelphia chapter of the Association for Talent Development (ATD) and has been a featured speaker at many industry events and conferences. Dr. Brenner has published several articles and is currently writing a book on high performance teams. An accomplished saxophone player, Dr. Brenner has performed on stages around the world and frequently utilizes music and improvisation in his workshops to demonstrate principles of leadership and teamwork.
Time Allocation - Topics

10% What is accountability and why does it matter?

10% Why aren’t we more accountable?

25% Developing personal accountability – it starts with you

25% The CHORDS Model: Creating an accountable culture

20% Skills practice

10% Peer coaching

Guide to Participant Selection
1 indicates primary target audience.
2 indicates a good fit if the level of material is appropriate.
3 indicates (in the opinion of the institute and the faculty) very limited applicability.
Senior Executive
(Pres, Exec & Sr VP)
(VP & Gen'l Mgr)
Senior Managers
(Div & Reg. Mgrs)
Middle Managers
& Superintendents
Personal and team accountability, joint accountability, alignment, communication, growth and development, seeing the difficult challenges, greater personal and team ownership.
Personal development through feedback, personal initiative
Self-esteem, personal pride of ownership

Introductory    Intermediate    Advanced
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