Session Outline

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The Leader`s Role and Responsibility as Mentor
with Dr. Chip Bell

Date: December 05, 2017
Session Time: 9:00 AM - 4:00 PM

Location Information:
Cafe La Cave
2777 Mannheim Road, Des Plaines, Illinois 60018
Session Description
The only sustainable competitive advantage of tomorrow will be the capacity to outlearn your competition. Future leaders will be those who focus on cornering unique talent and nurturing portable wisdom. This means managers must become mentors to all the employees they influence. The winners of tomorrow will be those who build powerful partnerships for learning. They will be those who can effectively transfer relevant experience, communicate cutting-edge competence and foster insight-producing discovery. This spirited, hands-on session focuses on the timely tools and pragmatic techniques for being a learning coach.

DR. CHIP BELL is a senior partner with The Chip Bell Group and manages their Dallas, TX office. Prior to starting CBG in 1980, he was Director of Management and Organization Development for NCNB, now Bank of America. Dr. Bell is author or co-author of such best-selling books as Magnetic Service, Service Magic, Customers as Partners, Managing Knock Your Socks Off Service, and Managers as Mentors. His work has been featured on CNBC, CNN, NPR, Bloomberg TV, and in the Wall Street Journal, Fortune, USA Today, Fast Company, Inc. Magazine, Entrepreneur and Business Week.
Time Allocation - Topics
10% The organizational cultures of the future

10% Shifting leadership practices from parent to partner and from control to coaching

10% A new, pragmatic model of mentoring: leveling the learning field

10% Humility: how to create portable wisdom over static competence

10% Curiosity: how to employ rapport, wavelengths and candor

10% Courage: how to use the power of measured risk-taking

10% Support: how to give advice and feedback with minimal resistance

10% Spirit: how to help all employees discover a passion for learning

20% Implementing tools and techniques to sustain the self-directed learner
Guide to Participant Selection
1 indicates primary target audience.
2 indicates a good fit if the level of material is appropriate.
3 indicates (in the opinion of the institute and the faculty) very limited applicability.
Senior Executive
(Pres, Exec & Sr VP)
(VP & Gen'l Mgr)
Senior Managers
(Div & Reg. Mgrs)
Middle Managers
& Superintendents
Adaptability, Communication, Developmental Perspective, Empathy, Interpersonal Relations, Judgment, Motivation, Use of Time
Use of Authority, Direction, Coordination, Guidance, Discipline, Evaluation
Problem Identification, Evaluating Alternative Solutions

Introductory    Intermediate    Advanced
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