MANAGERIAL COURAGE: THREE SKILLS TO INCREASE YOUR EFFECTIVENESS
with Margaret Morford
May 16, 2017, 9:00 AM - 4:00 PM
$425 (US) per person
Cleveland Airport Marriott
4277 West 150th Street, Cleveland OH 44135
(216) 252-5333

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Book by Margaret Morford
Book by Margaret Morford

MANAGERIAL COURAGE: THREE SKILLS TO INCREASE YOUR EFFECTIVENESS

 
Participants are presented with a radically new concept that exceptional managers must possess - "Management Courage."  Management Courage has a long-term focus on the future of an organization that radically changes the way employees are managed in the short-term.  This seminar builds a talent management strategy around five Principles that go far beyond basic management rules.  The developmental emphasis is on engaging employees in order to get them to perform better rather than just disciplining performance issues.  These Principles challenge normal management concepts and require participants to look at each employee they manage and formulate a development plan and/or communication strategy that best fits the individual.  Each of the Principles is discussed in depth and numerous real work situations are used to illustrate how to get a better outcome for the organization and the individual that goes far beyond that one encounter.  Not only do participants get useful day-to-day tools, but leadership strategies to use in numerous other business situations.
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Margaret delivers training that is practical and useful to all levels of management. I left her session with very concrete tools to use in solving the people issues that I encounter every day.
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MARGARET MORFORD

 

Margaret Morford has worked as an attorney, specializing in employment law and has been the Vice President of Human Resources for three large companies. She is often quoted as a business expert in newspapers and magazines across the country, including Wall Street Journal, New York Times, Chicago Tribune and USA Today. She is also the author of two best-selling business books, Management Courage - Having the Heart of a Lion and The Hidden Language of Business - Workplace Politics, Power & Influence.


WHAT YOU WILL LEARN

 
  • UNDERSTANDING THE FIVE PRINCIPLES OF MANAGEMENT COURAGE
  • INTERPERSONAL STRATEGIES AND TOOLS
  • COURAGEOUS CONVERSATIONS SUCH AS ADDRESSING THE EMPLOYEE THAT IS NOT CURRENTLY PROMOTABLE
  • TO EVALUATE YOUR CURRENT MANAGEMENT COURAGE
  • INSTILLING MANAGEMENT COURAGE IN YOUR DAY-TO-DAY ACTIVITIES


TOPICS COVERED

 

COURAGE AS A LEADER

  • Defining Management Courage
  • Understanding the Five Principles of Management Courage
  • Evaluating your current Management Courage

INTERPERSONAL STRATEGIES AND TOOLS

  • Adjusting your communication to the person with whom you are dealing
  • Going beyond the facts to get better outcomes
  • Verbal scripts for tough business conversation

COURAGEOUS CONVERSATIONS

  • Addressing the employee that is not currently promotable
  • Dealing with the employee that is constantly critical and negative of everything you do
  • Handling employee mistakes without destroying morale

GUIDE TO PARTICIPANT SELECTION

 
Senior Leaders
APPLICABLE IF IT MATCHES A DEVELOPMENT NEED
Mid-Level-Leaders
PRIMARY TARGET AUDIENCE
Emerging Leaders and Functional Experts
PRIMARY TARGET AUDIENCE


Program Level: Beginner/Intermediate
Delivery Method: Group Internet Based (Zoom platform)
Prerequisites: None
Advanced Preparation: None
Participants will earn 3 CPE credits or 3 PDC credits
Field of Study: Personal Development
 
PLEASE NOTE: All virtual programs are held using the Zoom web application. If you do not have Zoom, or if it is not approved for use in your organization, you can log in using your personal device (tablet or phone). If you would like to test Zoom to be sure it is working on your computer or portable device, you can do so by going to: https://zoom.us/test.
If your organization needs information for whitelisting Zoom you can find it by clicking here.
For more information regarding refund, complaint and program cancellation policies click here, or contact our corporate office at 775.322.8222. You may also view our NASBA Statement here.