DR. RICHARD BRINKMAN is the developer of Conscious Communication™ program and the principal of Rick Brinkman Productions, Inc., a training and development company. He is author of numerous books including the international bestseller Dealing With People You Can’t Stand: How to Bring Out the Best in People at Their Worst (McGraw Hill), which has been translated into 25 languages. He has co-authored Life by Design and Dealing With Relatives, also published by McGraw-Hill. He is the sole author of Dealing with Meetings You Can`t Stand: Meet Less and Do More. He is the co-author of the McGraw-Hill book Love Thy Customer and the developer of the Conscious Communication University online course with 7 hours of entertaining video and interaction. In 1988 he was one of only 15 people the Tom Peters group approved to do the public excellence seminars. He is frequently used by media as a communication expert and has been featured by CNN, The Wall Street Journal, and Oprah magazine. His clients have included: LucasFilm, IBM, Intel, US Navy at Pearl Harbor, the City of Decatur, the City of Leicester in England, Petronas the National Oil Company of Malaysia, Ford, US Army, FAA, Red Cross, and more. He has been an IMS faculty since 1995 and is a recipient of the Distinguished Faculty Award.
Dealing with Difficult People: Bringing Out the Best in Others
with Dr. Richard Brinkman
This program is based on the best selling McGraw-Hill book Dealing with People You Can`t Stand: How to Bring Out the Best in People at Their Worst, co-authored by Dr. Rick Brinkman and Dr. Rick Kirschner, which has been translated into 25 languages. Dr. Brinkman says, “Communication is...