Dr. Kittie W. Watson, President and founder of Innolect Inc., is an organizational communication expert and specialist in strategic issues management, leadership transformation, and change implementation, she is highly skilled at designing and cascading innovative systems-wide initiatives. Kittie works with the top leaders of Fortune 500 companies, educational institutions, government agencies, and non-profit organizations such as: Bayer, Cricket, AbitibiBowater, Carolinas Healthcare, Bank of America, American Red Cross, Entergy, Compass Group, Chevron, Pfizer, SonyBMG, Southern Company, Sonoco, Siemens and Zoetis. Listed as one of the top twenty-five most prolific women writers in communication, Kittie is an internationally recognized Listening Expert. Former Chair of Communication at Tulane University, Kittie received numerous awards for her research and teaching. Inducted to the International Listening Association’s Hall of Fame. With over 15 books, "Listen Up!" was published in seven languages (St. Martin’s Press). She was featured on ABC’s 20/20 as a listening expert and in popular publications including: American Medical News, Bottom-line Personal, Money, Glamour, and Home Office Computing. Her most recent article, "We are Learning: Are You Listening?" was published in the Chief Learning Officer magazine earlier this year. Kittie serves as an expert witness and is regularly interviewed by the media.
Becoming a Great Listener: A Critical Skill for Managers and Executives
with Dr. Kittie Watson
This program will focus on one of the most critical skills for managers and executives, listening. While the most admired managers are good listeners, others take short cuts when it comes to listening -- fake attention, make assumptions, rehearse responses, fade in and out of conversations, and...