SHARPENING YOUR COMMUNICATION EDGE: THE ART OF LISTENING, THE POWER OF SPEAKING
with Dr. Terry Paulson
June 08, 2017, 9:00 AM - 4:00 PM
$425 (US) per person
Rivers Club (One Oxford Centre)
301 Grant Street, Pittsburgh, PA 15219
(412) 391-5227

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Book by Dr. Terry Paulson
Book by Dr. Terry Paulson

SHARPENING YOUR COMMUNICATION EDGE: THE ART OF LISTENING, THE POWER OF SPEAKING

 
In the age of empowerment, teamwork and constant change, there is no more valuable skill for leaders to develop than effective communication. In this workshop you will learn how to quickly connect with an audience, how to sell people on listening, how to keep your presentation from sounding rehearsed even when it is, and how to craft a message that gets results. You’ll learn how to deal with tough audiences and how to use humor, participation and stories effectively. You won’t have to speak in front of the group, but you will participate in exercises during the day that will help you make others take notice whether you are presenting new ideas to your boss, contributing to a discussion, or trying to persuade an audience to action.

DR. TERRY PAULSON

 
Dr. Terry Paulson is a PhD psychologist and author of The Optimism Advantage, Leadership Truths One Story at a Time, They Shoot Managers Don't They, Speak Like a Pro, and Favorite Family Lectures. He's featured in Nightingale-Conant's audio series, "The Optimism Advantage" and "Napoleon Hill 17 Principles of Success." He's been honored as a distinguished faculty member of IMS. Since founding Paulson and Associates, Inc. in Agoura Hills, CA, Dr. Paulson has presented to such companies as IBM, 3M, Kaiser, and hundreds of hospitals, government agencies, and associations. Dr. Paulson is a past president of both the Global Speakers Federation and the National Speakers Association. He's been inducted into NSA's CPAE Speakers Hall of Fame, an honor given to less than 220 speakers worldwide. Business Digest labeled him the "Will Rogers of management consultants." Dr. Paulson graduated with honors from UCLA and received his PhD in psychology from Fuller Graduate School of Psychology in Pasadena, CA.

TOPICS COVERED

 

Developing the listening advantage

  • Make a conscious choice to work at listening
  • Be aware of your flapper valve and the need to listen louder
  • Have others use phrases that unlock your listening skills
  • Know your own "tune out buttons"
  • Listening for free information--content and process
  • Learn the art of disarming anger
  • How to generate and use enthusiasm
  • The listening leader and smart questions

Preparing and delivering high-impact presentations

  • Assessing your audience to craft your message for impact
  • Turning speaking anxiety into focused excitement and friendly audiences
  • Getting the audience to listen by using a good introduction and strong opening
  • Connecting to your audience with humor, stories and humility
  • The power of participation—using questions, exercises, and Q/A
  • The use of eye contact, body language and gestures
  • Dealing with interruptions, hecklers and other unexpected distractions
  • Keeping it going—how to continue to improve your public speaking skills

GUIDE TO PARTICIPANT SELECTION

 
Senior Leaders
APPLICABLE IF IT MATCHES A DEVELOPMENT NEED
Mid-Level-Leaders
PRIMARY TARGET AUDIENCE
Emerging Leaders and Functional Experts
PRIMARY TARGET AUDIENCE


Program Level: Beginner/Intermediate
Delivery Method: Group Internet Based (Zoom platform)
Prerequisites: None
Advanced Preparation: None
Participants will earn 3 CPE credits or 3 PDC credits
Field of Study: Personal Development
 
PLEASE NOTE: All virtual programs are held using the Zoom web application. If you do not have Zoom, or if it is not approved for use in your organization, you can log in using your personal device (tablet or phone). If you would like to test Zoom to be sure it is working on your computer or portable device, you can do so by going to: https://zoom.us/test.
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For more information regarding refund, complaint and program cancellation policies click here, or contact our corporate office at 775.322.8222. You may also view our NASBA Statement here.