Dr. Rick Kirschner (TheArtofChange.com) is a best-selling author and respected authority who offers a powerful approach to dealing with change and communication that unlocks creativity, enhances teamwork and leadership, increases commitment, service and innovation. In speeches for association events and seminars for Fortune 1000 companies, in executive and management retreats, Dr. Kirschner helps his audience find the personal motivation for doing the important work today of creating for creating a better tomorrow. As an executive coach, Dr. Kirschner has delivered programs for such major organizations as AT&T, Heineken, IBM, Nationwide Insurance, Starbucks Coffee Company, St. Joseph Healthcare, Texas Instruments and the Young Presidents Organization. Dr. Kirschner is the coauthor of the international bestseller, Dealing With People You Can't Stand: How To Bring Out The Best In People At Their Worst, as well as Life By Design, and Love Thy Customer; and is the author of the comprehensive communication program, 'Insider's Guide To The Art of Persuasion.' He has delivered his expertise in thousands of radio and television appearances, interviews, newspaper and magazine articles, from CNBC and CBC to FOX, from the Wall Street Journal to Success Magazine to USA Today.